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Deputy Team Leader in Transfer Agent Team with English or German or French


Standard / Permanent





Job function


Apply REF: TADTL/04/2018
BNP Paribas Securities Services is a wholly-owned subsidiary of the BNP Paribas Group and a leading provider of securities services and investment operations solutions to issuers, financial intermediaries and institutional investors. As an integral part of Corporate and Institutional banking, BNP Paribas Securities Services is safekeeping 8,3 trillion EUR assets under custody on behalf of its clients and is administrating 1,6 trillion EUR of funds’ assets, which gives bank no. 1 position across European custodian banks and no. 5 worldwide.

The Warsaw office was established in 2008 and comprises of two business lines, a dynamically growing International Operations Centre (SSC) providing asset and fund services for a number of locations across Europe and local custody & clearing business offering broker-dealers, global custodians and investment banks a full local clearing, settlement and custody solution in Poland.
For new activity within BNP Paribas Securities Services in Poland which is an exciting, dynamic and growing operation centre in Warsaw we are looking for candidates who are willing to apply for the position of:
Deputy Team Leader in Transfer Agent Team with French
  • Active participation in BAU
  • Overseeing the final quality of transfer agent team by ensuring:
    - all transactions/investigations are processed according to given deadlines,
    - timely escalation of problems and highlighting of operational incidents,
    - quality objectives are met
  • Supporting Team Leader in the recruitment process of team members
  • Supporting Team Leader in yearly appraisals process with employees
  • Providing support for new comers to adapt to the BP2S environment
  • Overall provide leadership to the team Ensure that the workload is equitably balanced in the team
  • Supporting Team Leader and in some events lead team meetings on subjects such as information update, organisational issues etc.
  • Deal with any unexpected issues such as system failure, supplier error etc
  • Daily controls  of the performed work of other team members
  • Ensuring the timely delivery of KPIs to legacy location and KPIs & KRIs for IOC management, and any other documentation for ORPC, Compliance, higher management and others
  • Monitoring of the group e-mail box
  • Taking part in meetings and maintain communication with management in legacy location, internal and external clients
  • Supporting Team Leader in maintaining up to date BCP, BIA and SLA documentation
  • Take part in organising trainings for the team
  • Resolve any misunderstandings w/in the team and/or with the client
  • Ensure operational procedures are kept up to date
  • Escalation of problems, system failures etc. to TL, Manager or Head of TA, or relevant legacy location(s)
  • Coaching, motivating and training of new and existing cash controllers
  • Cooperation with other teams in BP2S in relation to process automation and safety
  • Fostering innovation and efficiency by active participation in innovation projects and quality improvements,
  • Preparing and updating reports regarding team performance and risk mitigation,
  • Maintaining superior relationship with internal and external stakeholders,
  • Driving/participating in conference calls with other departments and spoke locations,
  • Ensuring that operational procedures are being updated on regular basis,

  • Minimum 3 years of work experience in operational area and at least 1 year on supervisor position,
  •  Experience in securities services, funds industry or related areas of financial services would be strong asset,  
  • Fluency in English as working language
  • Fluency in French
  • Stress resistance and ability to work under tight deadlines,
  • High productivity and precision
  • Ability to motivate and develop team members,
  • Exceptional verbal and written communication skills
  • Strong time management and organisational habits
  • Client focused - able to build productive and collaborative working relationships with stakeholders

 We offer:

  • Stable employment based on full-time job contract
  • Supportive and friendly work atmosphere with many opportunities to integrate with work colleagues (football league, photography club, integration weekends, etc.)
  • Relevant trainings and development opportunities
  • Attractive benefits package (medical care, multisport, co-founding of language courses, and many more)
  • Prestigious work location in Warsaw Spire complex
Candidates meeting the above mentioned requirements and interested in cooperation are asked to e-mail their applications in English (CV)
Thank you in advance for sending your application. We kindly inform you we will contact only chosen candidates.

Candidates meeting the above mentioned requirements and interested in cooperation are asked to e-mail their applications in English (CV)

Thank you in advance for sending your application. We kindly inform you w
e will contact only chosen candidates
BNP Paribas promotes equality of opportunity and is committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
Please attach the below clause to your application: I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process in BNP Paribas Securities Services under the Personal Data Protection Act as of 29 August 1997, consolidated text: Journal of Laws 2016, item 922 as amended
Primary Location: PL-MA-Warsaw Job Type: Standard / Permanent Job: OPERATION PROCESSING Education Level: Bachelor Degree or equivalent (3 years) Experience Level: Beginner Schedule: Full-time
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