The bank for a changing world

Cash and Banking Controller


Standard / Permanent



Job function




The company

BNP Paribas Real Estate, a specialised division of the financial services group BNP Paribas, offers its clients a comprehensive range of commercial and residential real estate services thanks to its six lines of business: Property development, Transaction, Consulting, Valuation, Property Management, Investment Management. With a ranking amongst the leaders on the market, BNP Paribas Real Estate is present in 34 countries, has 3,700 employees and makes a turnover of €716 million.


Client Finance is a national team based in our Birmingham office providing accounting and finance services to all of our UK property management and corporate occupier clients. The service is delivered through three distinct finance functions:

·       Client Reporting - specialist accountants who act as the primary point of contact for all aspects of accounting service delivery,

·       Transactional Services - cash and banking control, credit control and accounts payable,

·       Business system administration and project management.


In total Client Finance is comprised of c. 50 people handling rent collection of over £780 million and expenditure in excess of £1 billion per annum.


The role

The Controller has overall responsibility for the Cash and Banking Control team. As a member of the department’s team leaders group the role supports by:

·       Coaching, leading and motivating the team of cashiers and bank reconciliation assistants.

·       Accountable for the preparation of all outputs eg; bank reconciliations for all client accounts through the use of “common” accounts

·       Leading the service delivery by the Cash and Banking Control team and ensuring any key issues are resolved and chased up

·       Prioritising resource allocation to ensure all deliverables are met by the Cash and Banking Control team

·       Participate in management team meetings

·       Management reporting with input to monthly departmental dashboard reporting plus additional ad-hoc reporting as required

·       Continue the ongoing improvements in cash management processes and ensuring the team adhere to strict internal controls

·       Liaising with other Client Finance teams to ensure that issues and outstanding items are clearly communicated

·       Overall responsibility of maintaining the accuracy of the cash and bank ledgers.


Key deliverables



·       Lead the Cash and Banking Control team, ensuring staff are of appropriate calibre, well trained and motivated, and organised effectively to meet client requirements

·        Oversee recruitment, retention and career development of employees to develop committed, high performance, client focussed teams

·       Assist in establishing and implementing departmental targets and set objectives for the Cash and Banking Control team ensuring that they are communicated clearly and effectively, and that individual performance by team members against these objectives is monitored and measured

·       Implement the company’s performance management programme, adhering to and promoting internal performance standards, and ensuring areas for development and improvement are identified and addressed

·       Provide coaching and support to members of the client reporting team to ensure appropriate levels of performance and technical skills are maintained



·       Develop, implement and continuously improve processes and procedures to ensure service delivery standards for internal and external clients are met

·       Assist in designing and implementing the departmental control framework and delegation policy

·       Work with internal audit and compliance to ensure that all compliance and control requirements are met

·       Participate in and monitor the effectiveness of controls of activities performed by the team.


Service Delivery

·       Ensure that members of the Cash and Banking Control team understand and achieve internal and external client objectives and that service levels are defined, agreed and met

·       Increase the range of services provided by Client Finance and the expertise deployed to develop key differentiators and assist actively in winning new business

·       Develop and maintain effective relationships with internal and external clients and ensure effective co-ordination with the shared service and treasury functions to ensure satisfaction with all client accounting services delivered

·       Monitor and control the content and quality of accounting deliverables to ensure information provided to clients is accurate, complete and timely

·       Review and interpret client accounting requirements providing ad-hoc advice to clients and working with clients and the Client Finance team to refine deliverables and ensure effective delivery mechanisms

·       Ensure all statutory and tax requirements for clients are satisfied and that both company and legislative procedures and controls are adhered to




·       Individual and team based targets

·       Manages within budget and minimises overhead spend


Clients and Business Development

·       Manages existing client relationships

·       identifies and helps progress new business opportunities both in and outside own discipline

·       Able to work on a broad range of projects referring only to senior colleagues/ external specialists on highly unusual or technical issues.

·       Specialist in one aspect of own discipline. Broad knowledge of principles and practices of related disciplines

·       Enhances BNP Paribas Real Estate‘s reputation through successful delivery

·       Builds own network internally and externally



·       Manages Cash and Banking Control team

·       Recognised senior specialist who shares knowledge and advises others

·       Works with and develops junior employees

·       Coaching/mentoring of others


Systems and Process

·       Evaluates, adapts and improves standards, techniques and procedures

·       Is a contributor to BNP Paribas Real Estate projects


Person specification

Desirable Qualifications

·       Recognised professional accounting or treasury qualification (ACA, ACCA, CIMA, ACT) 


Essential skills

·       Proficient in MS Office

·       Significant cash management experience in a demanding finance environment

·       Experience of accounting techniques, internal and external reporting, finance operations and processes


Essential experience

·       Accounting and/or cash management experience

·       Background in large accounting operations, ideally in a client or property context

·       Strong people management, interpersonal and mentoring skills, with demonstrable experience of leading teams

·       Ability to build team relationships and use influencing skills to interact effectively and deliver through others

·       Excellent verbal and written communication skills, including experience in client pre-sales activities and general presentation skills

·       Committed to the provision of excellent customer service and to meeting deadlines

·       Commercially astute, innovative and solutions oriented

·       Good appreciation of risk management and formal governance policies

·       Organised and methodical, able to manage multiple projects