The bank for a changing world

Business Analyst - Support (Investment Reporting & Performance)


Standard / Permanent



Job function




Company Background

The Bank

With a presence in over 80 countries and employing over 200,000 staff, BNP Paribas is one of the biggest banks in the world, ranking highly in its three core business areas: Retail Banking, Corporate and Investment Banking and Investment Solutions.

BNP Paribas Securities Services

A wholly-owned subsidiary of the BNP Paribas Group, BNP Paribas Securities Services is a leading global custodian and securities services provider backed by the strength of a universal bank (rated AA- by Standard and Poor’s). It has USD 5,800 billion assets under custody, USD 1,000 billion assets under administration and administers close to 7000 funds. BNP Paribas Securities Services (Securities Services) has a unique multi-local model, servicing both the buy-side (the institutional investors and the fund managers) and sell-side (the broker-dealers community and the banks) with 7,700 employees worldwide representing 92 nationalities, a local presence across 34 countries, 22 proprietary local custody and clearing branches and global coverage of over 100 markets.

Securities Services Chennai Hub

One of the three international operations centers, BNP Paribas Global Securities Operations (GSO) provides services to global clients in the Asian region and some “follow-the-sun” activities for European clients. Our services include custody operations, fund accounting, middle office operations, static data management, IRP and other transversal services.

Job summary

Roles & Responsibilities

Management of Maintenance

  • Define IRP Chennai BA budget in line with the overall received budget instructions / specific global IRP objectives, especially in terms of cost efficiency and ensure adequate monitoring / follow-up
  • Provide key management information reports on BA activities of IRP Chennai (eg. volumes, productivity ratio’s, quality, etc.)
  • Represent IRP BA Chennai in the management meetings
  • Provide leadership skills and set clear team objectives
  • Review and appraise IRP BA team staff against annual objectives
  • Service delivery of IRP BA Chennai
  • Ensure continued service delivery optimization to the clients (/IRP teams) in terms of quality and time
  • Monitor closely productivity and cost efficiency of the IRP operations, identify and implement potential operational efficiency initiatives
  • Identify potential service enhancements and / or new IRP capabilities based on day-to-day running of IRP activities
  • Ensure that efficient escalation process is in place for service deliveries related topics
  • Allocation of activities to the team
  • Set up and follow up of processes required for coordination with other applications feeding to IRP Systems (BP2S Accounting Multifonds, Hiport, Chorus, DPI – Non BP2S Bloomberg, Factset.. ).
  • Set up and follow up of BP2S/IRP processes required for coordination of IRP developments and maintenance. This includes management of relationship with Business Analysts and  IT teams (Chennai mainly, other locations occasionally). All phases of development cycle to be included (from requirements gathering to production launch).

Business development

  • Work in close cooperation with the global and local (AsiaPac) client development teams for supporting sales process and RFP’s

Costing and billing

  • Review time allocations (TSO), costs and billings and invoice and cross charge in an accurate and timely manner
  • Track the costs against initial targets and proactively manage changes as required.

Resource planning & management

  • Ensure that headcount budgets for teams are managed in line with IRP BP2S business objectives
  • Ensure the level of knowledge of the teams are in line with the development of the activities and business
  • Provide thought leadership in regards to developing the expertise in the teams to get to the best Industry practice

Job requirements

Number of staff supervised: 4-8 members

Educational qualifications: MBA or equivalent

Total years of experience: 7- 10 years

Relevant years of experience: Minimum 6 years

Knowledge and skills required

  • Methodologies applied to Project management and Change Management,
  • Performance & risk calculations appreciated,
  • Portfolio reporting appreciated,
  • Fund accounting understanding
  • Effective communications skills. Good written and spoken English.
  • Autonomy and self-motivated
  • Willingness to travel up to a maximum of 20%
  • Experience on the performance and reporting fields is an appreciated plus

Job specific competencies

Client Focus

Complete commitment to provide professional, intelligent and timely responses to our clients’ needs and to changes in the market.


Oral: Expressing ideas effectively in individual and group situations. Adjusting communication style to match the needs of the audience.
Written: Expressing ideas clearly in all written documents. Using professional, appropriate language at all times, and adhering to the use of the BNPP Email Protocols.

Team Work

Work effectively with team members to accomplish goals, Respect the needs of others and displays integrity in dealing with team members.

Continuous Improvement and adaptation

Generate creative solutions to problems, Ability to plan work ahead and to prioritize workload in an organized manner. Always looks for ways to improve services and processes.