The bank for a changing world

APAC IT Infrastructure & Production: Market Data Analyst

Contract

Standard / Permanent

Location

SG-Singapore-Singapore

Job function

INFORMATION TECHNOLOGY

Reference

CIB002034

Position Purpose
  • Technical Support
    • Provide support for Market Data systems regionally in Asia Pacific, including day to day monitoring and issue resolution, capacity and monitoring,
    • Management of ad-hoc tasks and projects assigned by project management and Infrastructure management
  • Market Data Administration:
    • Management of Market Data costs, inventory, licensing, contracts, …
    • Access Management on Market Data systems
  • Business and Suppliers relationships
    • Build a strong relationship with our internal customers, our internal or external providers and other infrastructure teams in APAC,
    • Provide guidance to business application managers on technical matters surrounding Market Data
    • Provide guidance to business managers on Market Data costs and licensing
  • Governance
    • Ensure that the instructions and guidelines of the Group (esp. IT Security guidelines and Global ITI&P Governance) are respected and the architecture is validated

Responsibilities

 

Specific duties/accountability include but are not limited to:

  • 1st, 2nd and 3rd level support calls for market data systems (RMDS/TREP platform, Bloomberg, TR FXT, Eikon, …) installed in Asia Pacific
  • Reporting outages to management and internal customers promptly and accurately.
  • Delivery of Mandatory Exchange & Vendor upgrades & tests as assigned.
  • Capacity, Resiliency & Monitoring of Location & Regional Infrastructure.
  • Incidents, Problems and Changes management.
  • Escalating complex issues to Market Data lead where delay will impact business/reputation.
  • Proactively updating documentation and procedures to resolve inefficiencies in the operating environment.
  • Identification and resolution of system monitoring gaps (Geneos)
  • Test, Validation and Deployment of Market Data products in Asia Pacific
  • Prompt remediation of all breaks
  • Maintaining non-trading day/holiday calendars.
  • Distribution of Vendor Exchange Notifications.
  • Morning Health checks
  • Representing the team on P1 Bridges & Troubleshooting calls.
  • Vendors Incident Tracking
  • Ensuring technical standards are met, within the Market Data infrastructure and its client applications.
  • Ensuring proper risk management and remediation procedures are in place
  • Designing solutions to meet the business requirements
  • Managing projects as assigned
  • Ensuring the Market Data inventory is constantly up to date
  • Ensuring the proper licenses are in place, and their cost duly approved
  • Provisioning the access to Market Data systems (incl leavers management)

Direct contribution to BNP Paribas operational permanent control framework


Technical and Behavioral Competencies required

 

Essential Technical Knowledge/Skills:

  • Advanced knowledge and experience in providing support for key market data applications like Thomson Reuters RMDS, Kobra, Eikon, Bloomberg, DACS, Dealing/Matching, …
  • Knowledge or Experience of real time data feeds – Knowledge of Asian Markets is a plus
  • Knowledge or Experience of development using Thomson Reuters RFA APIs is a plus
  • Strong knowledge of Tibco Rendez-Vous technology
  • Sound knowledge of data usage rules and market data compliance
  • Experience of the BNP Paribas environment
  • Strong analytical skills to review all aspects of technical support for market data, including engineering, integration, support, trend analysis (capacity, usage, cost)
  • Experience on Zabbix monitoring tool
  • Basic knowledge of Linux administration
  • Good understanding and experience in Unix/Linux scripting
  • Good knowledge of network infrastructure and protocol (e.g. multicast/broadcast)
  • Proficiency in handling complex IT-related projects: from writing a proposal, initiating, & planning projects, to executing, monitoring/controlling projects, until and including project closure.
  • Excellent documentation skills
  • Strong leader and Team Player
  • Financial knowledge of equities and fixed income markets
  • Exposed to multi-cultural environment (SG, HK, JP, FR, UK, IN)
  • Mature and independent with good communication skills
  • Analytical, detail-oriented and self-motivated
  • Risk, Security and Cost awareness
  • Ability to work under pressure

Experience and Qualifications required

  • At least 5+ years’ experience in a complex IT infrastructure environment
  • At least 5+ years of experience with market data
  • Experience in an investment banking-focus business
  • Experience in at least 2 technologies and 2 environments listed above.
  • Team management (in a split environment is a plus)
  • Fluency in English (French and Japanese are a plus)
  • ITIL / CobiT trained