The bank for a changing world

IT Analyst - Client Integration, Corporate Banking

Contract

Standard / Permanent

Location

HK-Hong Kong (HK)-Hong Kong

Job function

INFORMATION TECHNOLOGY

Reference

CIB001963

Position Purpose
  • Support client implementation related support business initiatives in the APAC region around Traditional Trade products and optionally Supply Chain products.

Responsibilities

 

Direct Responsibilities

  • Drive regional or local initiatives such as activation of new functional features or deployment of new internal or external product solutions:
    • Support regional / local Operations to set a processing structure in line with standards in place
    • Work with the Business line to meet implementation timelines and client expectations
    • Coordinate IT aspects to ensure appropriate logistics and post implementation support model
    • Communicate and document
    • Participate to testing and acquire functional knowledge

Contribute to global or regional projects driven by other teams:

  • Act as local or regional point of contact / representative with the project team
  • Follow the progress of the project and contribute to the local / regional assigned tasks
  • Assess, report, and mitigate local / regional impacts
  • Communicate and document
  • Participate to testing and acquire functional knowledge

Contribute to the establishment of a strong functional L2 support in the APAC region around Trade Finance (and optionally Supply Chain) products

 

Indirect Responsibilities

  • Contribute to Supply Chain related activities
  • Contribute to administration, documentation and process improvement within the team
  • Contribute to the permanent risk control framework
  • Acquire advanced knowledge on Trade Finance and Supply Chain related product and ecosystem development

Technical and Behavioral Competencies required

 

The ideal candidate should have a solid working experience within corporate banking environment, and excellent communication and interpersonal skills.

 

The following knowledge and experience are required:

  • A background in corporate banking, and more specifically in  Transaction Banking  is an advantage, candidates with banking experience from other business lines may also be considered
  • Prior experience in contributing or leading deployment or activation of new features within the scope of a project
  • Knowledge of project management techniques a plus
  • At ease with Web technologies and in particular eBanking
  • At ease with Microsoft suite including visio
  • Minimal Technical baggage required, medium/advanced knowledge of information systems, encryption, web technologies, a plus
  • Minimal knowledge of SQL a plus, or at least willingness to explore

The following behavioural competencies are also expected from the candidate:

  • Clear organization and ability to manage projects and report status with transparency.
  • Ability to assess criticality / urgency and accordingly highlight and escalate
  • Ability to work in parallel on different topics and projects
  • Practical mind-set
  • Service-oriented attitude and strong commitment to client satisfaction, experience in support positions a plus
  • Capability to adapt to a new, international environment and to work under pressure towards tight deadlines.
  • Team player demonstrating self-initiative.
  • Excellent oral and written communication.

Experience and Qualifications required

  • At least 4-5 years of working experience
  • Excellent communication level in English.
  • Knowledge of Cash Management, Trade Finance or Supply Chain is a strong plus
  • Candidates with banking experience from other business lines may also be considered