The bank for a changing world

Access Control analyst


Standard / Permanent



Job function




Purpose of Position

To be responsible for System Access Management, Access Reconciliation, Audit Preparations and Requirements, Artemis/System Design, Implementation and Improvement, External Client Setups and processing change requests to update Application Access Roles/Profiles.

Purpose of Department

To provide IT services to allow the various BP2S business units to achieve their respective corporate goals and objectives while adhering to Security Standards.

Reports to

Access Control Lead

Liaises with

  • Service Desk and Application Support Team
  • Support Services Team
  • Environment Support Team
  • BP2S IT Project Services on project support handovers
  • BP2S Business units
  • Other BP2S Support Teams (e.g. Tradeflow Paris, Swift Singapore, etc)
  • BNPP Sydney Territory IT on IT Helpdesk support
  • Internal Audit
  • Fifth Web
  • Westpac for Corporate Online
  • Vendor Helpdesks (e.g. Citigroup, SFE, etc)
  • External Audit

Key Responsibilities

Processing Access Requests:
  • System Access requests to be processed and managed as per SLA.
  • Ensuring approval process has been followed for all BP2S System Access requests.
  • Enforcing adherence to Access policies, procedures and guidelines.
  • Monitoring and reporting any potential access risks.
  • Development and continuous improvement (innovation) of access control standards and procedures.
  1. Artemis and System Profile Design:
  • Design and Implement Artemis forms.
  • Facilitate improvements to the Artemis System.
  • Perform quality assurance testing of Artemis forms.
  • Report and document access policies and solutions
  • Liaise with Support Services, IT Architect, and Risk to review new application Security Models for maintainability
Access Reconciliation, Audit Preparations and Requirements
  • Review access and security controls to ensure information within the systems and applications is accessed in an effective, efficient and secure method.
  • Performs half-yearly technical user access reconciliation
  • Facilitates half-yearly user access review by the business
  • Assist with preparation of material for Internal and External Auditors.
Application Access Roles/Profiles:
  • Ensure approval process has been followed for change requests to update Application Access Roles/Profiles.
  • Review and Process change requests to update Application Access Roles/Profiles.
External Client Set-ups:
  1. External Client Set-up requests are processed as per the SLA
  2. Liaise with the Client Reporting Team to review and test External Client access is setup as per the request.
  1. Documentation
  2. Implement Access Control documentation e.g. Administration guides, profile matrices etc when necessary.
  3. Ensuring documentation is well maintained and current.
  4. Assists Manager in producing Weekly and Monthly reports.
  5. Assists with training staff when required.
  6. Implement new Access Control processes and procedures.


On the job training.

Education / Skills required

  • Strong understanding of User Access Management
  • Very strong communication /negotiation skills
  • Well organised and able to multi-task
  • Excellent written and documentation skills
  • Intermediate to Advanced Excel skills
  • Firm, able to enforce security policies and procedures
  • Strong relationship building skills, including the ability to create and maintain relationships with various Clients (Internal and External)
  • Able to work effectively in a team as well as alone when required
  • Ability to work under pressure
  • Demonstrated commitment to continuous learning.
  • Attention to detail
  • Tenacity and Initiative
  • Proactive
  • Understanding of Service Level Agreements
  • Good Time Management Skills
  • Experience in Customer facing roles
  • Experience in Helpdesk Environment
  • 1-3 years IT experience
  • Understanding of ITIL principles
  • Knowledge of Information Security industry standards (e.g SAS70)
  • Experience with Risk, Compliance, Controls and best practices
  • Strong appreciation of production responsibilities within an international financial institution
  • Experience with financial institutions
  • Knowledge of custodian and/or funds management administration
  • SQL experience
  • Tertiary qualification in IT
  • Any experience in Hiport, Corporate Online, JPMorgan Access, Citidirect for Cash/Securities, pControl, Trust Architect or Client Reporting Applications.
Shift start time : 6.00 AM IST always