United States-California-San Francisco
What sets Bank of the West apart from other banks is our team members–they embody the optimistic spirit of the West. There is a spirit here that drives us to do more. Our team of more than 10,000 employees is vital to the success of our Bank. They reflect our modern western values—straightforward, entrepreneurial and optimistic. We seek to create a corporate culture that fosters and rewards excellence, encourages creative thinking and respects diversity – an environment where team members are engaged, supportive of one another and enthusiastic about serving our customers. Bank of the West offers the stability of a company that has a 135 year history and is part of BNP Paribas, a European leader in global banking and financial services and one of the 6 strongest banks in the world. We offer opportunities across our diverse business lines – Retail Banking, Commercial Banking, and Wealth Management.
Participates in the design, engineering, development, testing and implementation, operation and maintenance of an assigned technology function. Maintains technical quality in operating environments through monitoring and development of intermediate solutions; and familiarity with various components of technology function.
Essential Job Functions
Obtains information relative to business requirements in order to design and prepare solution proposal alternatives in line with strategies and best practices.
Develops and reviews system and network performance results, systems standards, strategies, and workflows. Guides the documentation of technical procedures for department use to ensure uniformity of proces.
Leads the coordination of tasks associated with repairs or installations.
Diagnoses and provides solutions to problems clients are experiencing. Mid-tier escalation point for problem resolution.
Maintains technical quality in operating environments through the monitoring and development of advanced solutions.
Installs system hardware and software, ensures proper performance and stabilizes systems.
Evaluates techniques, develops recommendations and performs testing and certifications.
Prepares reports and follow-up and evaluates results.
Performs other duties as assigned.
Required Education or Equivalent Experience
- Bachelor's Degree required
- Greater than seven years of directly related experience.
Administrative/Technical Skills/ Other Information
- Good customer service skills.
- Good understanding of data networking concepts
- Advanced analytical/troubleshooting skills.
- Project Management skills
- PC proficiency, including the use of Microsoft Office.
- Use of project planning tools
- Good Communication Skills.
- Ability to plan/organize.
- Ability to create and maintain technical documentation.
Technical expertise in the design, implementation and operation of multi-vendor and multi-protocol environments found in a leading edge data center.
Advanced analytical, research, planning, organizational, presentation, and written/verbal communication skills.
Advanced level skills in many of the following:
Windows OS and hardware
Unix OS and hardware
Enterprise class storage and backup systems
Enterprise class messaging systems
Clustering and High Availability
Data center operations
Thin client technologies
Advanced knowledge of telecommunications theory including carrier connectivity, cabling standards, and VoIP.
Working knowledge of audio and video conferencing solutions.
Experience with Cisco VoIP system administration.
Cisco certifications highly desired
Experience in the use of standard telecommunications test equipment.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.
Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.