The bank for a changing world

We are looking for

*** App Support Engineer II

Contract

Full-time

Location

United States-Arizona-Tempe

Country

USA

Job function

Technology

Apply REF: 038852
What sets Bank of the West apart from other banks is our team members–they embody the optimistic spirit of the West. There is a spirit here that drives us to do more. Our team of more than 10,000 employees is vital to the success of our Bank. They reflect our modern western values—straightforward, entrepreneurial and optimistic. We seek to create a corporate culture that fosters and rewards excellence, encourages creative thinking and respects diversity – an environment where team members are engaged, supportive of one another and enthusiastic about serving our customers. Bank of the West offers the stability of a company that has a 135 year history and is part of BNP Paribas, a European leader in global banking and financial services and one of the 6 strongest banks in the world. We offer opportunities across our diverse business lines – Retail Banking, Commercial Banking, National Finance, and Wealth Management.

Job Description Summary

Through minimal supervision contributes to the modification, testing, adaption, and/or implementation and post implementation support of short- and long-term software solutions to business and technology needs. Reviews system requirements and business processes; Tests, debugs and implements software solutions. Works independently in a fast paced environment on moderately-complex issues.

Essential Job Functions
  • Provides software support or technical support services typically in a defined moderately-complex project(s)
  • Conducts a wide range of technical analyses to ensure that software meets or exceeds specified standards and end-user requirements
  • Reviews system requirements and business processes; debugs and implements software solutions
  • Analyzes software support requirements
  • Coordinates with users to plan user acceptance testing, alpha and beta testing
  • Manage environments, Implement/Deploy software upgrade to various environments and support post implementation.
  • Contributes towards support approach, Estimation, Software Deployment Guide, Supplemental or non functional specification
  • Defines and documents software installation and configuration processes.
Other Job Duties
  • Reviews platform requirements and coordinates with vendors and other IT groups in building/maintaining hardware, 3rd party software, patches and network related components with the compliance to the IT standards and procedures.
  • Performs other duties as assigned.

Required Experience
  • Requires advanced knowledge of job area typically obtained through advanced education combined with experience.
  • May have practical knowledge of project management.
  • Requires 5 years minimum prior relevant experience.

Education
  • Bachelor's Degree

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.
Primary Location: United States-Arizona-Tempe Job Type: Full-time Job: Technology
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