The bank for a changing world

We are looking for

WM Operations Manager

Apply REF: BNP018699
  • Bring Direct contribution to BNPP operational permanent control framework
  • Minimize operational failure, including but not exclusively the risk of fraud by helping to devise and by implementing sufficient regular control
  • Ensure appropriate escalation to management and/or permanent control (or compliance as appropriate) as soon as an issue is identified.
  • Comply with internal and external regulatory and compliance requirements
  • Comply with the BNPP standards of Code of Conduct
  • Comply with the BNPP IT Security policies
  • Ensure adherence to AML/FS‐related Group Policies and execution of associated operational controls, and to promptly escalate any resulting hit for analysis and decision.
  • Manage activities of Wealth Management Operations to be completed timely and accurately according to the standard procedure
  • Perform as PIC for Mutual Fund.
  • Take necessary action and follow up for resolution of regular & complex problems involving relevant team (IT, Ops, Finance, Business, etc.).
  • Enroll in necessary training in order to upgrade skills and receive a proper coaching to be able to perform the job properly and effectively.
  • Provide product & operational information, recommendation or advices to internal customers including before new product or services roll out.
  • Handling client inquiries properly and provide them with professional support and assistance
  • Provide timely and adequate response on audit queries during inspections, and close all relevant Action Plan/audit recommendations timely and satisfactorily.
  • Ensure all procedures relevant to the team are well kept and updated.
  • Maintain proper filling of documents (paper & electronic) owned by the team.

  1. Min 5 years of experience
  2. Preferably from Banks
  3. Full knowledge of KYC including AML, CFT, and Sanctions.
  4. Excellent English proficiency
  5. Basic MS skill

Primary Location: ID-JW-Jakarta RayaJob Type: Standard / PermanentJob: OPERATION PROCESSINGEducation Level: Bachelor Degree or equivalent (>= 3 years)Experience Level: At least 5 years Behavioural competency: Attention to detail / rigorTransversal competency: Ability to inspire others & generate people's commitmentReference: BNP018699