The bank for a changing world

We are looking for

Team Manager

Job type Permanent
Schedule Full time
Job Function Transaction processing
Brand Arval
Apply REF: BIR67004126

About us

Owned by BNP Paribas, one of the world’s top performing banks, we are a global and UK leading player within the vehicle leasing industry. The growth that we’ve achieved in recent years and the number of major industry awards that we’ve won are testament to our innovative products, strong service ethics and most of all, the commitment and skill of our teams. Together, we’re the wheels behind business. Because leasing vehicles is about so much more than just getting from A to B. Joining us, your passion and skill will help make every journey a great one, and we’ll help you steer from strength to strength.

The role 

In this exciting hands-on role you will lead and manage a team of Account Managers and Administrators for our Mid Term Rental business and ensure service delivery is optimised. Your role will be to coach the team to achieve their objectives and targets both individually and collectively, whilst developing key tactical relationships both inside and outside of the business, to enable the seamless delivery of the agreed sales strategy. You will also become familiar with the systems and processes in place to support the delivery of the service and be involved with system developments.

You will support the head of mobility to ensure strategic and operational requirements for both internal and external Customers are understood and delivered through the team and manage the necessary support in place, and that we are fully compliant with FCA requirements, where appropriate.

Pay Zone – B1

About you

We are looking for an energetic and confident individual who ideally has proven experience in managing and leading a team from recruiting, training, developing, setting targets and day to day management. The complete employee lifecycle. If you have experience in leasing, rental or supplier management/logistics then great, but that isn’t vital. In addition, we need someone who can exceed customer expectations, both internally and externally. You will have a helpful and adaptable approach and be able to manage a high volume workload on an on-going basis. All this whilst ensuring the customers remain our number one priority.

Application process

Successful applicants will be invited via email to complete an automated online video interview so you can tell us all about yourself before we decide who to bring in for a final interview. This can be done on your mobile phone, tablet or laptop at any time of day so gives you complete flexibility. Full instructions and a Hints & Tips video will follow.

What's in it for you?

Our employees are really important to us and being owned by a bank we all benefit from some excellent perks. Take a look at these:

  • Competitive (£33-43,000) basic salary

  • Annual bonus (up to £1,725)

  • Private Healthcare

  • Life Assurance

  • Company Pension (the company will add in up to 10% into your pension pot every month if you put in 5%)

  • 25 days holiday (plus bank holidays)

  • Volunteering days & Charity Fundraising events

  • Free Gym, classes and parking

We’re a friendly bunch - more human than corporate and you’ll find our office environment welcoming. Here’s a recent video we put together that shows life at Arval:-

If you have the drive and ambition why not apply today!
Primary Location: GB-EnglandJob Type: Standard / PermanentJob: OPERATION PROCESSINGEducation Level: Not indicatedSchedule: Full-time Behavioural competency: Ability to collaborate / Teamwork, Proactivity, Personal Impact / Ability to influence, Attention to detail / rigor, Organizational skills, Adaptability, Ability to deliver / Results driven, Active listening, Communication skills - oral & written, Client focused, Ability to share / pass on knowledge, Ability to synthetize / simplify, Creativity & Innovation / Problem solving, Resilience, Decision MakingTransversal competency: Ability to understand, explain and support change, Ability to manage / facilitate a meeting, seminar, committee, training…, Ability to develop others & improve their skills, Ability to inspire others & generate people's commitmentReference: BIR67004126