The bank for a changing world

We are looking for

Team Leader of Transfer Agent Team with Italian

Apply REF: TL/TA/IT/19







   Team Leader of Transfer Agent

Team with Italian








  • Leading the team, settings objectives, coaching, developing and motivating team members;
  • Overseeing the final quality of transfer agent team by ensuring:
    • all transactions/investigations are matched according to given deadlines,
    • timely escalation of problems and highlighting of operational incidents,
    • quality objectives are met
  • Fostering innovation and efficiency by active participation in innovation projects and quality improvements,
  • Preparing and updating reports regarding team performance and risk mitigation,
  • Maintaining superior relationship with internal and external stakeholders,
    Driving/participating in conference calls with other departments and spoke locations,
  • Ensuring that operational procedures are being updated on regular basis,
  • Conducting yearly appraisals process with employees,
  • Conducting recruitment process of team members.



  • Minimum 3 years of work experience in operational area and at least 1 year on Team Leader position

  • Experience in securities services, funds industry or related areas of financial services would be strong asset

  • Very good command of Italian and English as working languages

  • Strong time management and organisational habits

  • High productivity and precision

  • Exceptional verbal and written communication skills

  • Ability to motivate and develop team members

  • Client focused - able to build productive and collaborative working relationships with stakeholders

We offer:

  • Stable employment on the basis of full-time job contract
  • Supportive and friendly work environment with many opportunities to integrate with work colleagues (tennis school, football league, volleyball and basketball classes, integration weekends, etc.)
  • Wide range of trainings: soft skills, professional competences, technical trainings and financial knowledge trainings
  • Opportunities to growth within the organization including 6 Career Paths to choose from
  • Attractive benefits package:
    • private medical care,
    • life insurance,
    • sport card,
    • lunch card,
  • additional benefits to choose from the cafeteria platform (cinema and theatres tickets, online shops vouchers, etc.)
  • co-funding of language courses and many more
  • Prestigious work location near Rondo Daszyńskiego

Candidates meeting the above mentioned requirements and interested in cooperation are asked to e-mail their applications in English (CV).

BNP Paribas promotes equality of opportunity and is committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.


Please attach the below clause to your application:

I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process under the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) introduced into the Polish law with Data Protection Act of 10 May 2018  (Dz. U. 2018 poz.1000 as amended). I acknowledge that I have the right at any time to view, to amend or correct and to request to erase my personal data.

Primary Location: PL-MA-WarsawJob Type: Standard / PermanentJob: OPERATIONAL EFFICIENCY TRANSFORMATION AND BUSINESS ANALYSISEducation Level: Bachelor Degree or equivalent (>= 3 years)Experience Level: At least 3 yearsSchedule: Full-time Behavioural competency: Ability to collaborate / Teamwork, Decision Making, Personal Impact / Ability to influence, Organizational skills, Active listening, Proactivity, Ability to share / pass on knowledge, Critical thinking, Creativity & Innovation / Problem solving, Resilience, Communication skills - oral & writtenTransversal competency: Ability to develop others & improve their skills, Ability to inspire others & generate people's commitment