The Warsaw office was established in 2008 and comprises two business lines: a dynamically growing International Operations Centre (SSC) providing asset and fund services for a number of locations across Europe and local custody & clearing business offering broker-dealers, global  custodians and investment banks a full local clearing, settlement and custody solution in Poland.

For new activity within BNP Paribas Securities Services in Poland which is an exciting, dynamic and growing operation center in Warsaw we are looking for candidates who are willing to be a vital part of the expansion in BNP Paribas’ operational scope in Poland.

 

Team Leader of Client Account Management Team with French

 

Responsibilities:

  • Ensure processes’ efficiency and  time management of the team
  • Organize monthly staff meetings, regular feedback sessions to staff, twice yearly appraisals, ACE and improvement brainstorming and reviews strong industrial training induction for new staff, succession planning and career development
  • Ensure all staff are trained, developed and coached so that there is rich, timely and professional communication and collaboration between the department’s staff and colleagues in other locations as well as internal and external clients and other stakeholders
  • Manage the resources of the department effectively so that all number of changes are dealt without any service delivery degradation
  • Prepare and coordinate internal or external projects and ensure that all the deadlines are achieved with superior results
  • Maintain superior relationship with internal and external clients by constructively managing their requirements
  • Secure and evolve necessary controls and procedures so that operational risk is mitigated and   ensure a constructive, supportive and learning culture is in place in relation to errors and incidents
  • Proactively prepare and coordinate internationalization projects, ensure smooth transition to Warsaw without service degradation
  • Proactively support Head of FDS Poland in any BAU topics, crisis management, meetings and projects

Requirements:

  • Fluent English and French is a must
  • University degree (Economy, banking, finance studies)
  • Proven track record of work in finance sector, banking or Fund industry– minimum 3 years of experience in leadership
  • Proven experience in client communication
  • Ability to manage, motivate and develop team members
  • Strong time management and organizational habits
  • Excellent communication and interpersonal skills
  • Client focus approach
  • Ability to co-operate with different departments (internal and external)
  • Self-motivation, willingness to learn

We offer:

  • Stable employment, with full-time job contract
  • Six Career Paths to choose from
  • Complex on boarding and induction programme
  • Trainings, co-financed language courses, professional certifications and post-graduate studies
  • Flexible working system, 50% working from home
  • Private medical package
  • Life insurance
  • Employee Pension Plan
  • Sports Card
  • Lunch Card
  • Cafeteria Platform
  • Modern, eco-friendly office located near Metro Daszyńskiego station

BNP Paribas promotes equality of opportunity and is committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Please attach the below clause to your application:

I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process under the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) introduced into the Polish law with Data Protection Act of 10 May 2018  (Dz. U. 2018 poz.1000 as amended). I acknowledge that I have the right at any time to view, to amend or correct and to request to erase my personal data.

Primary Location
PL-MA-Warsaw
Job Type
Fixed Term
Job
OPERATION PROCESSING
Education Level
Bachelor Degree or equivalent (>= 3 years)
Experience Level
At least 3 years
Schedule
Full-time
Reference
TL_CAM_F_22


Discover the different professions within BNP Paribas: Operations Management

Those who work in Operations Management roles are essential to the smooth-running of our Group, and work consistently to satisfaction to our clients and teams. These roles offer stimulating careers that combine efficiency with a strong collaborative spirit.

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Why should I apply?

Basically, why would you want to join BNP Paribas over any other company?

BECAUSE YOU'RE THE KIND OF PERSON WHO WANTS...

  • What if we told you that working in our Group may not be quite what you think? BNP Paribas business lines and careers are constantly evolving to meet the expectations of our clients and society as a whole.

  • Feeling good about your job means bringing your whole self to work and being who you are. It’s also about having the resources you need to achieve a healthy work-life balance. Both of these are major commitments at BNP Paribas.

  • At BNP Paribas, developing your skills is as important to us as it is to you. And the skills you learn with us will help you through the rest of your working life.

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