Description - APAC
BNP Paribas Group:
BNP Paribas Group is a leading European bank with a
strong global footprint across 72 markets and more than 202,000 employees. The
Group provides corporates, institutional and private investors with product and
service solutions tailored to their specific needs. It offers a wide range of
financial services covering corporate & institutional banking, wealth
management, asset management, insurance, as well as retail banking and consumer
financing through strategic partnerships
BNP Paribas India Solutions:
Established in 2005, BNP
Paribas India Solutions is a wholly owned subsidiary of BNP Paribas Group, a
leading bank in Europe with an international reach. With delivery centers
located in Mumbai and Chennai, we are a 24x7 global delivery center. We
partner various business lines of BNP Paribas such as Corporate and
Institutional Banking, Wealth Management, Retail Banking through three
verticals - Information Technology, Operations and Finance Shared Services.
Business line/Function :
Processing Centre (ARPC) within ISPL is part of CIB
operations. Functions handled within the unit is Remittances,
Investigations-Remittances, Loans Processing, Cheques Clearing and Cheques
Collections for APAC and MEA sites.
Team Lead - Loans
Regional Processing Centre
Line / Function:
of Direct Reports:
To Supervise, Control, Monitor and
Validate transaction processing for Loans of BNPP with the objective to
facilitate smooth functioning of operations while meeting the Operations
Objectives of BNPPISPL for all the sites handled.
1. Operations MANAGEMENT:
Supervise processing of Loans transactions to ensure that they are accurate,
as per the prescribed service delivery standards and as per the SLA with the
Maintain control over outstanding and unreconciled entries. Implement and
monitor control plans and pay attention to risk related areas in operations.
3. COMPLIANCE: Ensure
adherence to internal guidelines, compliance, legal and regulatory aspects.
4. TEAM SUPERVISION &TRAINING: Monitor the
performance of the Team members. Provide Training support wherever needed
1.OPC: Contribute to the
Operations Permanent Control framework
2. CUSTOMER SERVICE: Monitor turnaround times, and
operational efficiency. Resolve customer complaints and queries.
Support MO to address ultimate client needs and resolve customer complaints
MANAGEMENT: Preparation and
submission of MIS and reports to management as required and disseminate
information to the Team.
& Behavioral Competencies
Knowledge on various Loans Products
Knowledge of Banking Law and Practice
Internal Accounting Systems and Packages
Process performance evaluation, analysis and improvement
Familiarity with computer applications, MS-Office,
Business Objects etc..
Familiarity with Banking Back Office Operations,
Processes and Systems.
Knowledge on various regulations connected with Banking
Good Communication Skills
Excellent interpersonal skills
Orientation towards Service Quality
Ability to work independently
Qualifications (if required)
Behavioural Skills: (Please select up to 4
Ability to collaborate
Ability to synthetize / simplify
(Please select up to 5 skills)
understand, explain and support change
anticipate business / strategic evolution
develop and leverage networks
manage a project
inspire others & generate people's commitment
Master Degree or equivalent
At least 5 years
Other/Specific Qualifications (if required)
Master Degree or Equivalent.