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Tax Certifications & Reclaims Manager / Client Service

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization
•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

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Award Obtained
BNPP has won Top employer Europe award in a 10th consecutive year

What is this position about?

Within CIB ITO Global Market Operations, Corporate-actions, Incomes and Taxes department belongs to Trade Processing / Settlement & Accounting organization unit and is in charge of tracking and following-up corporate actions, incomes, and related taxes purposes on behalf entities within CIB ITO GM. 
Tax Operations department supports global markets and ensures conformity with local policies while documenting entities to benefit treaty tax ‘reliefs at source’. The team is in the meantime handling requests for tax reclaims with local tax authorities and collecting/providing material evidences when it comes to sustain audits.

Direct Responsibilities

Tax Operations is a critical team in the management and oversight of tax processes within the bank.
The team is required to:

  • Closely monitor all accounts and activities belonging to Global market entities in APAC markets
  • Ensure documentations and certifications are renewed and up to date following any market law updates and/or expiration.
  • Collect / produce reclaim information to relevant tax consultants and fiscal authorities.
  • Ensure risk monitoring in accounting and provisioning forecast in case some taxes would be at risk of being reclaimed.
  • Single point of contact for operations, custodians, vendors, client services on all tax subjects/issues.

Core tasks

  • SBA lifecycle monitoring and all tasks related to this flow.
  • Follow up any tax treaty rates evolution in the market and ensure relevant systems are properly updated.
  • Provide support to all functions and business in respect of Tax operations queries
  • Support tax controls and reporting to the relevant authorities or functions in respect of Tax duties/deadlines.
  • Ensure treasury tax flows are reflected along the production line (front to finance). 
  • Control books and records at the different stages of events and until pay date.
  • Keep SOP's up to date as markets or processes evolve.
  • Attend monthly / quarterly tax meetings providing accurate feedback on tax risks within your region
  • Work closely with the global tax operations teams, and the global head of tax to ensure consistency
  • Work closely with group tax and group finance where applicable

Technical & Behavioural Competencies

  • English (operational / advanced)
  • Respect of Group Conduct and Compliance policies (internally and externally)
  •  Proactive, extremely rigorous and with high level of autonomy (self-sufficiency).
  • Flexible in adapting methodologies to context and oriented in problem solving
  • Dispose strong team spirit and client focus mindset, with a good communication background
  • Financial markets knowledge
  • Prior experience in tax operations
Primary Location
HK-Hong Kong (HK)-Hong Kong
Job Type
Standard / Permanent
Education Level
Secondary Education
Experience Level
At least 10 years

Discover the different professions within BNP Paribas: Operations Management

Those who work in Operations Management roles are essential to the smooth-running of our Group, and work consistently to satisfaction to our clients and teams. These roles offer stimulating careers that combine efficiency with a strong collaborative spirit.

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Why should I apply?

Basically, why would you want to join BNP Paribas over any other company?


  • What if we told you that working in our Group isn’t quite what you might think? At BNP Paribas, we do a multitude of different jobs that are constantly evolving to meet the expectations of our clients and society as a whole. Whether through everyday tasks or major projects, doing one of our jobs means making a personal commitment to taking sustainable action.

  • Feeling good about your job means bringing your whole self to work and being who you are. It’s also about having the resources you need to achieve a healthy work-life balance. Both of these are major commitments at BNP Paribas.

  • At BNP Paribas, developing your skills is as important to us as it is to you. And the skills you learn with us will help you through the rest of your working life.

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