The bank for a changing world

We are looking for

IT Systems Administrator M/F - Porto - Permanent Contract

Job type Permanent
Schedule Full time
Job Function Information technology
Apply REF: CS_NWM_303_2019


BNP Paribas Cardif Services Portugal is currently seeking an

IT System Administrator

M/F for its NWM department in Oporto, specialized in IT Support/ System Administrator available to start asap.

Main Functions:

 Administrate the Systems of the Information System:

  • Install, test, configure and provide technical advice on telecommunications systems;
  • Plans network installations by studying technical specifications; preparing an installation schematic;
  • Install workstations, peripheral equipment and software;
  • Verifies service by testing and re-programming circuits, equipment, and alarms, identifying and correcting problems, conferring with engineers;
  • Maintain daily performance of computer systems;
  • Respond to email messages for customers seeking help;
  • Ask questions to determine nature of problem;
  • Walk customer through problem-solving process;
  • Run diagnostic programs to resolve problems;
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems;
  • Install computer peripherals for users;
  • Follow up with customers to ensure issue has been resolved;
  • Gain feedback from customers about computer usage;
  • Run reports to determine malfunctions that continue to occur.

Provide support:

  • Provide support to users for technical purpose;
  • Provide the procedures and documentation necessary to a good running of the infrastructure.

Skills & Basic Features:


  • Experience on Multinational environment
  • Good knowledge in English written and verbal communication;
  • Strong Team interaction;
  • Ability to handle several tasks simultaneously and effectively;
  • Strive continuously for customer satisfaction;
  • Good capability of managing stress and conflicts and strong leadership;


  • Aim to deliver high quality results;
  • Good capability of managing stress and conflicts;
  • Active listening and good questioning ability;
  • Ability to plan and to prioritize workload;
  • Be receptive and able to quickly adapt to operation changes;
  • Other language (French)

Willing and able to work outside normal office hours under exceptional circumstances

Start date:  ASAP

If your profile and motivations matches our needs, you feel motivated to join our company do not hesitate in sending us you application , we will be delighted to consider you for this position.

Please note that only applications submitted with:

•    CV in English

•    Certificate of Studies

will be considered and to move forward in the application process.

Primary Location: PT-13-PortoJob Type: Standard / PermanentJob: INFORMATION TECHNOLOGYEducation Level: Post-secondary non-tertiary education / A levelsExperience Level: At least 1 yearSchedule: Full-time Behavioural competency: Ability to collaborate / Teamwork, Attention to detail / rigor, Organizational skills, Resilience, Client focused, Ability to share / pass on knowledge, Ability to deliver / Results drivenTransversal competency: Knowing how to use IT, Ability to develop and adapt a process , Ability to manage a project