The
role
We have an opportunity for an administrator to join our Morpeth
team, the successful candidate will be an excellent team player with solid
organisational and communication skills, both verbal and written. The ability
to work under pressure, a willingness to learn and an excellent telephone
manner are required.
The successful candidate will have previous experience of working in a
fast moving environment and be able to provide a high level of service to
clients. Self-motivated with the ability to demonstrate reliability and
flexibility is essential, as well as being comfortable and capable of working
as part of a team. This is a
full-time role (including some Saturdays) which involves supporting the sales
team and includes day-to-day contact with our clients and potential buyers,
matching buyers to properties and booking and undertaking some viewings.
Key deliverables
Registration of new buyers
Preparation of property brochures
Co-ordinating advertising locally and with nearby offices
Organising direct marketing campaigns
Carrying out anti-money laundering checks
Keeping window cards/brochure displays/office systems up-to-date
Liaising with potential buyers and arranging viewings/managing diaries
Processing client invoices
Maintaining client files and database
Where required establish and maintain trusted relationships with our clients to facilitate and accelerate the on-boarding processes.
Perform periodic reviews of accounts as required by the on boarding policies.
Interaction with the Client On-boarding Team, highlighting issues in a timely manner.
Person specification
Confident and pleasant personality
Excellent communication skills both over the telephone and in person
Experience and undertaking client due diligence, including completing independent searches and sanction checks.
Ability to establish and maintain effective working relationships with colleagues at all levels
Good organisational and co-ordination skills
Punctual and flexible in relation to working hours and duties
Prior experience interpreting policies and procedures associated with AML regulations.
Knowledge of MS Office: Word, Excel and Outlook, internet search engines.
An interest in working real estate/estate agency environment.
BNP Paribas Real Estate is proud to be an inclusive employer, as recognised by our RICS Inclusive Employer status and the Stonewall Equality Index.
Primary Location: GB-ENG-NorthumberlandJob Type: Standard / PermanentJob: FINANCIAL AND TECHNICAL EXPERTISEEducation Level: Other Degrees / Certifications / Vocational, Technical or Professional QualificationsSchedule: Full-time
Behavioural competency: Attention to detail / rigorTransversal competency: Ability to develop and adapt a process
