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We are looking for

Strutt & Parker - Team Administrator - Morpeth

Apply REF: SP0440

The role

We have an opportunity for an administrator to join our Morpeth team, the successful candidate will be an excellent team player with solid organisational and communication skills, both verbal and written. The ability to work under pressure, a willingness to learn and an excellent telephone manner are required.

The successful candidate will have previous experience of working in a fast moving environment and be able to provide a high level of service to clients. Self-motivated with the ability to demonstrate reliability and flexibility is essential, as well as being comfortable and capable of working as part of a team.  This is a full-time role (including some Saturdays) which involves supporting the sales team and includes day-to-day contact with our clients and potential buyers, matching buyers to properties and booking and undertaking some viewings.

Key deliverables

  • Registration of new buyers
  • Preparation of property brochures
  • Co-ordinating advertising locally and with nearby offices
  • Organising direct marketing campaigns
  • Carrying out anti-money laundering checks
  • Keeping window cards/brochure displays/office systems up-to-date
  • Liaising with potential buyers and arranging viewings/managing diaries
  • Processing client invoices
  • Maintaining client files and database
  • Where required establish and maintain trusted relationships with our clients to facilitate and accelerate the on-boarding processes.
  • Perform periodic reviews of accounts as required by the on boarding policies.
  • Interaction with the Client On-boarding Team, highlighting issues in a timely manner.

Person specification

  • Confident and pleasant personality
  • Excellent communication skills both over the telephone and in person
  • Experience and undertaking client due diligence, including completing independent searches and sanction checks.
  • Ability to establish and maintain effective working relationships with colleagues at all levels
  • Good organisational and co-ordination skills
  • Punctual and flexible in relation to working hours and duties
  • Prior experience interpreting policies and procedures associated with AML regulations.
  • Knowledge of MS Office: Word, Excel and Outlook, internet search engines.
  • An interest in working real estate/estate agency environment.

BNP Paribas Real Estate is proud to be an inclusive employer, as recognised by our RICS Inclusive Employer status and the Stonewall Equality Index.

Primary Location: GB-ENG-NorthumberlandJob Type: Standard / PermanentJob: FINANCIAL AND TECHNICAL EXPERTISEEducation Level: Other Degrees / Certifications / Vocational, Technical or Professional QualificationsSchedule: Full-time Behavioural competency: Attention to detail / rigorTransversal competency: Ability to develop and adapt a process