At Bank of the West, our people are having a positive impact on the world. We’re investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people’s lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.
Job Description Summary
As an independent contributor, the role works
with Process Owners and Process Managers across Operations to 1) document
process and data flows utilizing six sigma tools and methodologies 2) partner
to identify and drive process improvements and 3) teach line managers and
supervisors six sigma process thinking and skills. Works on moderately complex
issues and projects.
Essential Job Functions
- Responsible for documenting
and maintaining process and data flows utilizing six sigma tools and
- Partner with process
owners and process managers to identify and drive process improvements in
highly complex and risk areas to maximize efficiency, quality and customer
- Create, manage and maintain
process hierarchy including alignment with Enterprise and Group
- Support the spread,
education and leverage of six sigma methodologies and thinking across
operations line managers and supervisors
- Reviews, analyzes and
makes recommendations to the design and implementation of operational
- Communicates and
interprets operations performance, quality standards and goals
- Monitors and adjusts the
daily workflow to ensure that operational commitments are met.
- Formulates, plans, and
organizes new projects that will enhance the bank's customer service
capabilities; reduce cost and risk; and contribute to the bank's cost
- May review and revise
service agreements both internally and externally.
- Performs other duties as
- Requires deep knowledge
of job area typically obtained through advanced education combined with
- Typically viewed as a
specialist within discipline.
- May have broad knowledge
of project management.
- Requires 4 to 7 years
minimum prior relevant experience.
Equal Employment Opportunity Policy
- College degree in Engineering or Business, or an equivalent
- Business Process Management, Six Sigma, education combined with
relevant hands-on experience preferred
Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.
Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.
Primary Location: United States-Nebraska-OmahaJob Type: Full-timeJob: Bank Services