The bank for a changing world

We are looking for

Sr Operational Risk Analyst

Apply REF: 045200

At Bank of the West, our people are having a positive impact on the world. We’re investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people’s lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.

Position Summary

We currently have an opening in our RISK Organization that supports the second line of defense risk management responsibilities for our Retail Banking Group (RBG) Digital Channels business. Digital Channels includes consumer and small business electronic service channels, traditional online banking, mobile banking, online account opening and online sales.  The ideal team member will need a retail and business banking background (e.g., person-to-person transfers, lending and deposit products).  Candidates possessing a strong familiarity with and execution of operational risk frameworks (e.g., Basel ll and COSO) and processes (risk assessment, incident management, key indicator) are highly desirable.  

The Senior Operational Risk Analyst’s primary role is to support the Bank’s performance and achievement of objectives by providing business line management with a structured approach to identify, analyze, track and remediate operational risks.  The team-oriented individual will serve as a Subject Matter Expert for the Bank’s Operational Risk Program. 

Essential Job Functions

  1. Undertakes complex assessments of business unit exposures, identifying risks, analyzing and evaluating their potential impact and reviewing the strengths and weaknesses of existing controls.

  2. Assists the Operational Risk Manager in the development of business line risk reporting, which includes risk appetite, risk metrics, technology risk profile, risk acceptance and other pertinent data in order to provide a holistic risk profile for RBF business functions.

  3. Escalates material issues to various levels of management for transparency and active risk management.

  4. Provides guidance, check and challenge and consultation for management regarding the Bank’s Operational Risk Program.

  5. Leads or completes ad-hoc projects to support the Operational Risk Department.

  6. Works with other risk functions to develop and implement controls that mitigate excessive risks.

  7. Leads/facilitates risk assessment workshops with project managers, product managers, and various business process owners. 

  8. Assists in embedding operational risk management into Bank of the West’s culture, through interaction with business line management, the development and execution of education and training, and the implementation and support of the Three Lines of Defense risk model.

  9. Performs oversight of governance of Digital Channels technology related operational risk to ensure identification, documentation, assessment, quantification, mitigation and management through the lifecycle of the platform/product/service offered.

  10. Assists and advises the business in the development and documentation of material changes to processes and products across the enterprise.


    • Bachelor’s Degree or equivalent in Business, IT, Security, Risk Management or related field required.

    • Master’s/Advanced Degree in Risk Management or IT preferred.

    • CRM, CORP, CISA, CISSP and CISM certification preferred.

    • Seven years of risk management, preferably in the banking or financial services industry. 
    • Three + years’ experience working in Technology Risk Management, IT Audit or Information Security.
    • The candidate must have solid organizational skills, with the ability to handle complex projects in a multi-tasking environment and meet deadlines with quality results. 
    • The candidate must possess strong written and verbal communication skills for report writing, business requirement proposals, client interaction and methodology documentation. 
    • The candidate must be able to work independently and proactively to solve problems quickly. 
    • The candidate must have strong working knowledge of Microsoft office suite Word, EXCEL, PowerPoint, Visio etc. 
    • Strong analytical and problem-solving skills, coupled with thoroughness and attention to detail, is highly desired. 
    • Prior experience working on large implementation projects would be beneficial for the candidate. 

    Equal Employment Opportunity Policy

    Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

    Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.

    Primary Location: United States-California-San RamonJob Type: Full-timeJob: Risk Management