The bank for a changing world

We are looking for

Service Transition Executive (31 hours)

Apply REF: BIR62500104

About us

Owned by BNP Paribas, one of the world’s top performing banks, we are a global and UK leading player within the vehicle leasing industry. The growth that we’ve achieved in recent years and the number of major industry awards that we’ve won are testament to our innovative products, strong service ethics and most of all, the commitment and skill of our teams. Together, we’re the wheels behind business. Because leasing vehicles is about so much more than just getting from A to B. Joining us, your passion and skill will help make every journey a great one, and we’ll help you steer your career from strength to strength.

About the role 

In this exciting role you will be responsible for helping our internal and external customers over the phone and via email ensuring that all requests and queries we receive are managed in a professional and timely way. This will include delivering efficient operational support to the creation and maintenance of our master data. Your duties will also encompass providing a focal point for the management, validation and control of customer novation’s, ensuring the data transferred is accurate.

Pay zone level A2

About you



In order to be successful in this role you will need to have a variety of skills in your armoury.


You will engage with users of various levels of IT knowledge, some of whom are respected leaders in their field, so it’s vital you have excellent communication skills, an ability to adapt to your audience and a desire to learn new skills.


Firstly you will need to be a PC literate, ideally with an understanding of the technical side of things.


Secondly, you will have excellent attention to detail and be a logical thinker who can problem solve to within strict timescales.


Lastly, you will need a strong work ethic and have the confidence and competence to see work through to the end with minimal supervision.


This is an excellent opportunity to take the skills you learned through self-study or education and join a company where you can develop a career.



What's in it for you?



Our employees are really important to us and being owned by a bank we all benefit from some excellent perks: 

  • Private Healthcare

  • Life Assurance

  • Company Pension (the company will add in up to 10% into your pension pot every month)

  • Annual bonus (up to £1,000)

  • 25 days holiday (plus bank holidays)

  • £17000 salary

  • Career options

  • Free Gym and classes

  • Full training


We are a friendly bunch - more human than corporate and you will find our office environment welcoming. Here is a recent video we put together that shows life at Arval:-





If you have the drive and ambition why not apply today!



Primary Location: GB-ENG-SwindonJob Type: Standard / PermanentJob: FINANCIAL AND TECHNICAL EXPERTISEEducation Level: Not indicatedSchedule: Full-time Behavioural competency: AdaptabilityTransversal competency: Ability to understand, explain and support change