The bank for a changing world

We are looking for

Senior Lead HR Policy Officer

Apply REF: 043309
At Bank of the West, our people are having a positive impact on the world. We’re investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people’s lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.

Job Description Summary

Responsible for strategic direction for policy office to ensure that Human Resources policies encourage managers to develop and utilize the best management practices to ensure a culture and climate that leads to team members feeling respected, empowered and understanding the guardrails and expectations. HR policies should be easily accessible, current, compliant and relevant.

Leads the development, implementation, monitoring of HR/employment policies & procedures. Develops best practices through engaging in a collaborative, customer focused approach, which motivates team members and managers, builds trust and buy in with key stakeholders. Operates in an advisory role. Reviewing and developing HR policies the Bank.

Essential Job Functions
  • Sets strategy for developing and communicating HR policies and procedures to team members and managers
  • Develops policy, and facilitate decision making and policy interpretation
  • Maintains the Team Member Handbook and guidance in an employee centric voice
  • Researches and recommends technology solution for disseminating HR polices; manager guidance and policy interpretation in a self-service automated solution
  • Maintains / keeps abreast of changes in HR Regulations and social climate in order to assess the need for update to policies and practices
  • Consults with appropriate stakeholders to consider and address potential implications
  • Day to day engagement with HR team to identify and develop key policy areas
Other Job Duties
  • Develops and gains support for new and revised HR policies, approaches and systems that balance the needs of legal compliance, good HR practice and the Banks business goals and priorities
  • Develops consistent practices, procedures and tools to provide guidance, and a consistent experience for team members and managers
  • Provides senior-level guidance to HR team members in the interpretation of policy
  • Partners with Learning & Development team to develop and deliver training as needed
  • Partners with legal team as needed to ensure policies and practices are in compliance with applicable federal and state and local laws and regulations
  • Counsels, educates, and provides consultation on HR policies and practices, Trains and serves as a mentor for new Advisors
  • Analyze trends, gain insights to recommend changes in practices as part of continuous monitoring
  • Manages projects, identifies key issues and assists the organization of the HR teams work


Required Experience
  • 10 years of relevant experience, including HR policies, procedures and practices 

  • Bachelor's Degree or equivalent experience

  • Excellent written and verbal communication and administrative skills and a strong understanding of the communication avenues available to deliver this information
  • Technically proficient in terms of understanding the implications of employment law and have a good understanding of how people management works within the organization
  • Ability to influence, and building strong, inclusive, collaborative and healthy working relationships
  • Ability to take complex topics and make them simple and practical for people to understand
  • Ability to network and remain connected within the organization and the outside world so we can be proactive in addressing employment issues before they arise
  • Proactive in creating policy rather than reacting to problems as they arise
  • Ability to recommend and or apply appropriate action based on policy/procedure and or business practice
  • Ability to analyze data, trends and insights into root cause analysis and make recommendations based on data
  • Ability to maintain neutrality, and calm demeanor in tense/conflict-ridden situations
  • Knowledge of employee relations, workplace investigations, federal, state and local laws and regulations including but not limited to: Title VII, ADA. ADAAA, and FMLA
  • Ability to handle high-priority demands, prioritizing workload and multiple responsibilities against strict deadlines
  • Populations Served: Employees, Managers and HR

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.
Primary Location: United States-California-San RamonJob Type: Full-timeJob: Administrative / Clerical