The bank for a changing world

We are looking for

Senior KYC Program Manager

Apply REF: 048860

At Bank of the West, our people are having a positive impact on the world. We’re investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people’s lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.

Job Description Summary

Responsible for managing highly complex program initiatives which have considerable financial impact and involves significant internal and/or external resources within the KYC Group. KYC Programs include product development, integration, technology, conversions and other special programs as approved. Will exercise significant latitude in managing the initiation, planning, execution, controlling and closing processes of KYC programs.

Essential Job Functions


  • Formulates, organizes and monitor inter-connected projects
  • Oversees cross-project activities
  • Develops new programs to support the strategic direction of the organization.
  • Develops an evaluation method to assess program strengths and identify areas for improvement.
  • Experience delivering regular updates to senior audiences, with an emphasis on quantifiable progress to goal
  • Experience developing measurement systems to support KYC activities
  • Experience and ability to prioritize requirements in a complex organization with multiple competing priorities
  • Possesses deep, technical understanding and experience of Know Your Customer domain, including applicable U.S. regulations as well as data dependencies. 
  • Experience in driving cross-functional projects focused on KYC within a global organization.
  • Able to engage with critical line of business partners to articulate robust business requirements.
  • Proven track record of successfully solving for KYC requirements while balancing with client and employee experience.



Required Experience


  • Bachelor's Degree required
  • Requires practical knowledge in leading and managing the execution of processes, projects and tactics within the Know Your Customer, KYC domain.
  • 10-12 years of relevant work experience.
  • Experience delivering regular updates to senior audiences, with an emphasis on quantifiable progress to goal
  • Experience developing measurement systems to support KYC activities
  • Experience and ability to prioritize requirements in a complex organization with multiple competing priorities
  • Possesses deep, technical understanding and experience of Know Your Customer domain, including applicable U.S. regulations as well as data dependencies.
  • Experience in driving cross-functional projects focused on KYC within a global organization.
  • Able to engage with critical line of business partners to articulate robust business requirements.
  • Proven track record of successfully solving for KYC requirements while balancing with client and employee experience


Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.


Primary Location: United States-California-San FranciscoJob Type: Full-timeJob: Project Management