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Senior Associate/Assistant Manager - Loan Services Middle Office

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Last update 01.06.2024

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

 The Loan Service team sits with the Credit Operations department . The Loan service team manages the events within the life cycle of a loan once a credit facility has been granted to a client (primarily corporate clients)

Job Title:

Loan Service Middle Officer



ITO - Credit Ops – Loan Service Middle Office


Business Line / Function:


Reports to:



(if applicable)


Number of Direct Reports:


Directorship / Registration:


Position Purpose

The Loan Service team sits with the Credit Operations department within CIB IT and Operations in the bank. The Loan service team manages the events within the life cycle of a loan once a credit facility has been granted to a client (primarily corporate clients) and is split into 2 functions: the middle office function and the back office function. The responsibilities highlighted hereunder is part of the middle office function.


Direct Responsibilities

Management of the life cycle of a corporate loan in the Loan Service Middle Office team:

-       Consisting of vanilla loans, syndicated loans and bilateral structured loans.

-       Ensures all processes and controls related to pre-booking (limit check, callback, etc) are performed in accordance with the team’s established operational procedure and within the internal control framework of the bank.

-       Communicates client’s request to Treasury team to ensure the client’s request is properly funded before actual drawdown.

-       Management of the loan lifecycle in the bank’s internal system in accordance with the client’s instruction.

-       Manages the post-booking loan events such as fee management, invoicing, chasing.

-       Liaises with relevant stakeholders of the bank in case of abnormal events.

-       Applies exceptional procedures as designed by the team where needed.

-       Reporting and management of loan provisioning process in close co-ordination with Finance and dedicated front office desks for handling such types of loans.

Ensures operational excellence.

-       Ensures timeline escalation and reporting of anoamlies/incidents.

-       Continuously ensures the operating procedures are reviewed and updated.

Change management tasks

-       Support and/or contribute to change initiatives (regulatory, internal, etc), as requested by the regional/global Credit Ops office.

-       Contribute to all internal and external audit audit missions.

Contributing Responsibilities

Good knowledge of the loan products and business lines.

Some accounting knowledge

Excellent command of MS Office (Excel + Word).

Planning & Organization skills (setup and follow schedules).

Oral and written communication skills (internal and external, from Business lines to Back Office).

The candidate shall be resourceful, willing to take responsibilities and accountabilities and work with all levels of the organization in order to fulfill expected duties. Accuracy and commitment to the job are key requirements of the job.

Technical & Behavioral Competencies

Minimum  5 years of relevant working experience

Diploma holder

Meticulous and attentive to details

Open to team work / team spirit

Common sense  / Ability to learn from experience

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Why should I apply?

Basically, why would you want to join BNP Paribas over any other company?


  • What if we told you that working in our Group isn’t quite what you might think? At BNP Paribas, we do a multitude of different jobs that are constantly evolving to meet the expectations of our clients and society as a whole. Whether through everyday tasks or major projects, doing one of our jobs means making a personal commitment to taking sustainable action.

  • Feeling good about your job means bringing your whole self to work and being who you are. It’s also about having the resources you need to achieve a healthy work-life balance. Both of these are major commitments at BNP Paribas.

  • At BNP Paribas, developing your skills is as important to us as it is to you. And the skills you learn with us will help you through the rest of your working life.

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