About BNP Paribas Group:

BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.

About Businessline/Function :

Within the Asia Pacific CIB IT & Operations organization, the Regional OPC (Operational Permanent Control) correspondent for the Client Management perimeter is under the management of the Head of Conduct & Controls and works in close relationship with the Client Management teams.

 Job Title:

Senior Associate / Assistant Manager - ISPL OPC - Client Management


ISPL CIB ITO Conduct & Controls



Business Line / Function:


Reports to:


ISPL Head of Conduct & Controls



Position Purpose

Main responsibilities is to implement the operational risk management framework and monitor the operational risk related to Client Management activities. Hence, to analyze control results (Ops, OPC, LoD2, LoD3) and incidents to identify main operational risks and follow the associated mitigation/remediation actions (including recommendations).

Will also be responsible for the improvement of the overall internal control mechanisms to ensure compliance with regulatory requirements and BNPP Group standards.


OPC framework

·         Work closely with Global OPC teams to ensure that guidelines established centrally are adapted in APAC

·         Update RCSA and risk maps as part of the implementation of the Convergence program

·         Identify gaps in the control framework based on IG missions, RISK ORC permanent control actions, open risk areas, TAC/NAC, projects and incidents

·         Subsequently review the control plans using a risk based approach

Risk management

·         Monitor the ORUS controls results declared by Operations Teams and report the sign-off status

·         Perform the control testing as defined in the control plan and validate the action plan with ITO management

·         Ensure operational risk incidents are properly collected, coordinate the root cause analysis and contribute to the definition of remedial actions

·         Follow-up and contribute to close recommendations/permanent control actions/incident remediation actions assigned to ITO across the Region

·         Ensure adherence to reporting in all tools (Orus, Mercator/Forecast, Aurora, etc)

·         Take a step back to identify key risk areas and to propose long-term remediation actions to ITO management

OPC governance

·         Liaise with territory and ISPL OPCs to ensure that APAC ITO control framework is uniformly adopted across the Region

·         With the other ITO OPCs, contribute to the risk awareness within ITO and bring into the spotlight key areas of focus/attention

·         Actively support a front-to-back approach via a strong collaboration with Business OPCs and a clear reporting on risks and mitigating actions for the concerned business

·         Closely collaborate with Risk ORC by attending regular meetings and sharing relevant information

Regulations, Procedures and Code of Conduct

·         Pro-actively monitor the regulations changes to ensure cascading in Ops teams

·         Monitor the implementation of global/local regulations and internal policies by Ops teams

·         Ensure compliance with global and regional policies, especially Compliance and IT Security

·         Ensure respect of the BNPP standards of Code of Conduct

Technical & Behavioral Competencies

·         Minimum 5 years of experience in Internal Control, Operational Risk, Internal or External Audit function or with Client Management operations experience.

·         Good analytical skills and control mindset

·         Ability to integrate various information and synthesize them

·         Good communication and presentation skills, with ability to interact with operations staff and Senior Management

·         Ability to work independently and also as part of a team

·         Coordination and multi-tasking skill

·         Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) for statistical analysis and report production

Specific Qualifications (if required)

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Critical thinking

Ability to synthetize / simplify

Ability to collaborate / Teamwork

Communication skills - oral & written

Transversal Skills:

Analytical Ability

Ability to develop and adapt a process

Ability to manage / facilitate a meeting, seminar, committee, training…

Ability to understand, explain and support change

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 5 years

Other/Specific Qualifications (if required)


Primary Location
Job Type
Standard / Permanent
Education Level
Bachelor Degree or equivalent (>= 3 years)
Experience Level
At least 5 years

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Why should I apply?

Basically, why would you want to join BNP Paribas over any other company?


  • What if we told you that working in our Group may not be quite what you think? BNP Paribas business lines and careers are constantly evolving to meet the expectations of our clients and society as a whole.

  • Feeling good about your job means bringing your whole self to work and being who you are. It’s also about having the resources you need to achieve a healthy work-life balance. Both of these are major commitments at BNP Paribas.

  • At BNP Paribas, developing your skills is as important to us as it is to you. And the skills you learn with us will help you through the rest of your working life.

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