¡ Ensure all procedures are up to date and organized for
easy reference from other site.
¡ Proactively retain knowledge level in the teams to enable
¡ Flexibility to support/handle process of other HUBS when
ERS is invoked.
¡ Ensure Checklist and documentation is completed /readily
available during ERS takeover to mitigate risk in takeover.
¡ Learn more than 2 processes between HUBS for takeover and
get cross trained at least 1 process within Chennai for BCP support.
¡ Support & Implement the New Projects / Migrations as
planned by Management for the respective teams.
¡ Should at least come up with two Kaizen initiative for the
year in reducing cost/process efficiency.
¡ Support and develop the key projects and improve the
scalability by delivering the industrialization initiatives as per the
roadmap and take the opportunity to challenge the processes with an outside
the box thinking mind-set / disruptive approach.
¡ Create more SME from the teams and ensure they act as your
backups to support projects
¡ Prepare process flow and other documentations required by
¡ Ensure operational processes are updated for each project
when there is operational impact
¡ Ensure team members are trained on the new activities
based on projects
¡ Creates relevant solutions to add sustainable value to our
¡ Support Hybrid Model /Robotics.
¡ Work with the technical team to provide SME support /
Documentation where required
¡ Support monthly capacity planning data
¡ Provide data on time for the standard AFSO dashboard and
other MIS requirements
¡ Ensure KPI are met and maintained as per agreed SLA &
Acquire clear understanding of SLA’s and ensure you and junior members are
thoroughly aware of the cut-off times and deliverables.
¡ Ensure 4 eye is completed before deliverables are signed
¡ Support Hybrid Projects & Support & Implement the
New Projects / Migrations as planned by Management for the respective teams.
¡ Should at least come up with two Kaizen initiatives for
the year in reducing cost/process efficiency.
Technical & Behavioral
¡ Thorough understanding of all Capital market, Financial
Instruments, Investment baking processes and above average accounting
¡ Proficient in Microsoft Office Applications and strong MS
Excel skills required.
¡ Report and escalate operational on major incidents including any breach
and error occurrences to the management. Understand KPI’s/KMP’s & follow
audit guidelines strictly (Internal and External)
¡ Ensure that the controls are performed thoroughly any
issues promptly addressed and documented.
/ Post Graduates (B.Com/MBA)
¡ Candidates should be willing and flexible to work in
Behavioural Skills: (Please select up to 4 skills)
Creativity & Innovation /
(Please select up to 5 skills)
anticipate business / strategic evolution
develop others & improve their skills
develop and adapt a process
manage a project
inspire others & generate people's commitment
Choose an item.
¡ Must be prepared to work in any shift supporting
Asia/Americas/European business hours.
¡ Should build upon our culture or responsibility and
integrity to better serve the interest of our customers.