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Senior Associate / AM - APAC Offshoring ISPL OPC - GB_GIFT

Last update 10.06.2024

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai, and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realize their projects through solutions spanning financing, investment, savings, and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected, and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind, and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, color, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

For the scope of Corporate Banking Business (Transaction Banking, Corporate Deposit & Liquidity, Loans Syndication, Commodity Corporate Coverage), the Operational Risk & Permanent Control (OPC) staff within the first line of defense are responsible for the implementation of the Operational Permanent Control framework, covering the identification, the measurement, and the management of Operational Risks.

Job Title:

Senior Associate / AM - APAC Offshoring ISPL OPC - CB


14 May 2024


ISPL CIB ITO Conduct & Controls



Business Line / Function:


Reports to:


APAC Offshoring ISPL OPC Head


(If applicable)

Senior Associate


Number of Direct Reports:


Directorship / Registration:


Position Purpose

Main responsibilities are to implement the operational risk management framework and monitor the operational risk activities. Hence, to analyse control results (Ops, OPC, LoD2, LoD3) and incidents to identify main operational risks and follow the associated mitigation/remediation actions (including recommendations).

Will also be responsible for the improvement of the overall internal control mechanisms to ensure compliance with regulatory requirements and BNPP Group standards.


·Comply with the regulatory obligations of BNP Paribas, with General Management instructions and with market best practices.

·Act under the oversight of the independent second level of defense Functions, namely Risk ORM and Compliance.

·Implementation of Group Policies and Procedures on Operational Risk and Permanent Control.

·Overlook responsibilities of OPC covering – Incident Management, Self-Assessment of Operational Risk and Risk Mapping, Implementation and monitoring performance of permanent controls, follow-up on implementation of audit recommendations, Permanent Control Reporting.

·New products/ activities: Support the business through the NAC/TAC/RAC process to get approvals for new products / transactions/ risks assumption.

·Control performance and signoff including review of the results of the controls performed by other teams.

- Execution of the controls as per the definition.

- Report control results in ORUS tool.

- Escalate any anomaly ahead of the deadline.

- Report the control result to the team manager.

- Set action plans for remediation with stakeholders, validated by team manager.

- Monitor the action plans completion.

- Propose enhancement of controls description / checkpoints when identified.

·Synthesis of the performance of control framework: Provide the synthesis to local committees like the ICC, TICC as well as to regional stakeholders (ORMC). Ensure that all risks - Business process execution risks/ regulatory risks/ conduct risks/ reputation risk/ fraud risk – are all covered by the control framework in place.

·Customer complaint validation and monitoring till closure.

·FBL/ Volcker compliance (inventory certification + annual FACT certification co-ordination)

·Any incident booking related to GIFT branch and its follow up to closure.

·Providing information during IG audits

Technical & Behavioral Competencies

·Minimum 5 years of experience in Internal Control, Operational Risk, Internal or External Audit function or with Corporate Banking experience.

·Good analytical skills and control mindset

·Ability to integrate various information and synthesize them.

·Effective communication and presentation skills, with ability to interact with operations staff and Senior Management

·Ability to work independently and as part of a team.

·Coordination and multi-tasking skill

·Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) for statistical analysis and report production

·Domain Knowledge of Banking

·Knowledge of System functionalities of the Bank

·Risk Awareness

Specific Qualifications (if required)

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Critical thinking

Ability to synthetize / simplify

Ability to collaborate / Teamwork

Communication skills - oral & written

Transversal Skills: (Please select up to 5 skills)

Analytical Ability

Ability to develop and adapt a process

Ability to manage / facilitate a meeting, seminar, committee, training…

Ability to understand, explain and support change

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 5 years

Other/Specific Qualifications (if required)

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Basically, why would you want to join BNP Paribas over any other company?


  • What if we told you that working in our Group isn’t quite what you might think? At BNP Paribas, we do a multitude of different jobs that are constantly evolving to meet the expectations of our clients and society as a whole. Whether through everyday tasks or major projects, doing one of our jobs means making a personal commitment to taking sustainable action.

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  • At BNP Paribas, developing your skills is as important to us as it is to you. And the skills you learn with us will help you through the rest of your working life.

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