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Senior Associate - Alert Management

Last update 24.05.2024

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

Alert Management deals with mitigating major risks associated with International Financial Sanctions, the BNP Paribas Sanctions & Embargoes alerts management framework and manage and disposition alerts, applying the authorization grid, escalation, and due diligence principles as per Level B roles and responsibilities.

Handling of FATF Recommendation 16 provides that cross-border and domestic wire transfers of funds including serial and cover payments should include accurate and meaningful information about the originator and the beneficiary of the wire-transfer – As per ‘Group Payment Transparency’ requirement.

Job Title:

Senior Associate




Alert Management



Business Line / Function:


Reports to:



(if applicable)



Number of Direct Reports:


Directorship / Registration:

Not applicable

Position Purpose

To implement a control framework designed to prevent corruption, money-laundering, and financing of terrorism, as well as to comply with embargoes and international financial sanctions and to protect customers’ interests at the Group Level, BNP Paribas has set up an alert management framework with an organization of 3 levels to screen and process the alerts triggered on payments. 

This role is within the second level of the alert management framework – Level B1.

Alert Management Process serves numerous Institutional Clients and their Portfolio’s in transaction screening pertaining to different markets across the globe. The Senior Associates/Assistant managers will be responsible for monitoring and processing of transaction filtering management.  

Responsible for involving and supervising the interactions with Account Managers, Operations and the clients of BNP Paribas business functions and needs to ensure high quality of service to the internal/external clients to meet the expected service standards. 

Manual fax authentication and forward to Operation teams for further processing.

Managing the daily operations BAU/workflow within the business group and helps the Manager in achieving the process related objectives including audits and meeting KPIs.

The main responsibilities,

·         Perform due diligence on alerts which have been escalated by Level A in transactions screening process (Fircosoft), including performing necessary investigation and providing supporting documentation.

·         Handle transactions received in Money Transfer Management for Fraud validation (Actimize) and Extra validations.

·         Ensuring Payment Transparency requirements in SATURN Inbound & Outbound by reviewing ordering and beneficiary information for completeness and appropriately escalating (MT 103 & MT 202C).

·         Verification and allocation of manual faxes, alongside performing call back.

Direct Responsibilities

  • To document, investigate and provide preliminary advice and to escalate all alerts to B2.
  • In charge of obtaining all necessary information and documentation in compliance with Group policies and procedures.
  • Investigate on Fraud validation and extra validation queues, liaise with location and take decision on processing of payments.
  • Handling of outgoing and incoming transactions as per Group Payment Transparency Procedure.
  • Support management to ensure any operational risk related incidents are reported in accordance with the Group policies.
  • Must be familiar with the latest version of Level B1 Standard Operating Procedures (SOP) and be compliant with the bank’s policies and procedures.
  • Perform periodic review of SOP and to ensure process deliverables are made as per SLA’s and ensure delivery within the agreed timelines.
  • Ensure B1 Key performance indicators are reached.
  • Support Level B1 management to ensure any operational risk related incidents are reported in accordance with the Group policies.
  • To supervise and involve associates in answering account manager, other internal department queries and handling telephone calls concerning payments or other related queries.
  • Ensure all the queries are handled without errors/mistakes and within the Turn Around Time
  • Prioritizing the work and conduct investigation with due diligence on all the anomalies.
  • Taking corrective measures/action in consultation with Manager.
  • Escalate unresolved open items to Manager.
  • Maintain Communication channels with internal peer groups.
  • To perform Signature Verification for the Manual instruction received from client and forward to the respective operational team.
  • To Create and Modify the request received from client facing team on RMA process.
  • Perform a reconciliation of BIRD and Right FAX queue for instructions received.
  • Handle queries related to MT and MX swift messages.
  • Manage day- to-day flow of manual instruction received in Core banking System.
  • Keep abreast of changes in AML/CTF and sanctions related regulations and internal policies.

·         Actively involve in ensuring “Operational Resilience”, during Business Continuity Management.   

  • Comply with internal and external regulatory and compliance requirements.
  • Comply with the BNPP standards of Code of Conduct
  • Comply with the BNPP IT Security policies.
  • To ensure adherence to AML/FS‐related Group Policies and execution of associated operational controls, and to promptly escalate any resulting hit for analysis and decision.

Contributing Responsibilities

·         The Senior Associate will report to the Manager.

·         The position interfaces with Process Associates, Mid Office Staff, Account Managers and Operations etc.

  •     The position interfaces with International Team Members of BNP Group

Technical & Behavioral Competencies

·         Good knowledge of Sanctions, anti-money laundering rules & regulations.

·         Work knowledge of SWIFT message types.

·         At least 3-year experience in real-time sanctions alerts management role focusing on screening/investigation.

·         Experience of having worked in Fircosoft, Actimize and SATURN applications.

·         Exposure to Alteryx will be added advantage.

·         Expert in MS Excel and other related Microsoft Office Suite.

·         Good written and verbal Communication skills.

·         Fabulous Team player.

·         Accountability and right attitude towards job to obtain desired results.

Specific Qualifications (if required)

  • Possess a Compliance and Operational mindset with acute awareness of urgency of payments processing.
  • Good analytical skills, attention to detail and accuracy in daily work, and must possess a collaborative mindset.
  • Ability to thrive and multi-task in a high-volume and fast-paced environment and can work independently.

Basic Requirement

 ·         Graduate or Postgraduate with specialization in Finance

·         3 to 7 years of experience in a financial organization ideally with knowledge of SWIFT messages and Sanctions Screening

·         Knowledge on List-Based Sanctions, Geographic lists related sanctions and Other Sanctions restrictions

·         Flexible to work in rotational shifts (Including early morning and night shifts)

Discover the different professions within BNP Paribas: IT, Tech and Data

BNP Paribas is not just a financial services group. We’re also a tech company. Information systems, data and tools are central to our DNA, and offer a very broad range of career opportunities!

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Why should I apply?

Basically, why would you want to join BNP Paribas over any other company?


  • What if we told you that working in our Group isn’t quite what you might think? At BNP Paribas, we do a multitude of different jobs that are constantly evolving to meet the expectations of our clients and society as a whole. Whether through everyday tasks or major projects, doing one of our jobs means making a personal commitment to taking sustainable action.

  • Feeling good about your job means bringing your whole self to work and being who you are. It’s also about having the resources you need to achieve a healthy work-life balance. Both of these are major commitments at BNP Paribas.

  • At BNP Paribas, developing your skills is as important to us as it is to you. And the skills you learn with us will help you through the rest of your working life.

Find out more