The bank for a changing world

We are looking for

SENIOR ASSOCIATE

Apply REF: ARP000257

Job Description

About BNP Paribas Group:

BNP Paribas Group is a leading European bank with a strong global footprint across 72 markets and more than 202,000 employees. The Group provides corporates, institutional and private investors with product and service solutions tailored to their specific needs. It offers a wide range of financial services covering corporate & institutional banking, wealth management, asset management, insurance, as well as retail banking and consumer financing through strategic partnerships


About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas Group, a leading bank in Europe with an international reach. With delivery centers located in Mumbai and Chennai, we are a 24x7 global delivery center. We partner various business lines of BNP Paribas such as Corporate and Institutional Banking, Wealth Management, Retail Banking through three verticals - Information Technology, Operations and Finance Shared Services.


About Businessline/Function :

ARPC is catering to different Asian regions to process CCS transactions for various clients. India domestic team is handling back office processing on behalf of 8 branches across 2 sites Mumbai & Chennai.

 
  

Job Title:

Associate

Date:

11/10/2019

Department:

India Cheque collection

Location:

Infinity Tower B wing

Business Line / Function:

ARPC

Reports to:

(Direct)

Grade:

(if applicable)

(Functional)

Number of Direct Reports:

NIL

Directorship / Registration:

NA

 

Position Purpose

To process, monitor and control transaction processing for India remittance preprocessing of BNPP  with the objective to facilitate smooth functioning of operations while meeting the Operations Objectives of BNPPISPL for all  the sites handled

Responsibilities

Direct Responsibilities

1. Operations MANAGEMENT: Processing of CCS transactions, scanning of cheques, filing of records and initiating customer utility payments to ensure that they are accurate, as per the prescribed service delivery standards and as per the SLA with the sites.

2. OPERATIONS RISK MANAGEMENT: Adhere to control plans and pay attention to risk related areas in operations.

3. COMPLIANCE: Ensure adherence to internal guidelines, compliance, screening, legal and regulatory aspects.

4. TEAM SUPERVISION &TRAINING: Monitor the performance of the Team members. Provide Training support wherever needed.

 

Contributing Responsibilities

1. OPC: Contribute to the Operations Permanent Control framework

2. CUSTOMER SERVICE: Monitor turnaround times and operational efficiency. Resolve customer complaints and queries.

3. CLIENT RELATIONSHIP MANAGEMENT: Support MO to address ultimate client needs and resolve customer complaints if any.

4. INFORMATION MANAGEMENT: Preparation and submission of MIS and reports to management as required and disseminate information to the Team.

Technical & Behavioral Competencies

TECHNICAL COMPETENCIES REQUIRED:

·         Knowledge of Banking Law and Practice

·         Internal Accounting Systems and Packages

·         Process performance evaluation, analysis and improvement

·         Familiarity with computer applications, MS-Office, Business Objects etc..

·         Familiarity with Banking Back Office Operations, Processes and Systems.

·         Knowledge on various regulations connected with Banking Operations

 

BEHAVIOURAL COMPETENCIES REQUIRED:

·         Ability to work independently

·         Good Communication Skills

·         Excellent interpersonal skills

·         Team work

Specific Qualifications (if required)

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Attention to detail / rigor

Client focused

Ability to collaborate / Teamwork

Adaptability

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Ability to develop and adapt a process

Analytical Ability

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 3 year

Other/Specific Qualifications (if required)

 




Graduate

Primary Location: IN-MH-MumbaiJob Type: Standard / PermanentJob: OPERATION PROCESSINGEducation Level: Bachelor Degree or equivalent (>= 3 years)Experience Level: At least 3 yearsSchedule: Full-time Behavioural competency: Ability to collaborate / Teamwork, Attention to detail / rigor, Proactivity, Ability to share / pass on knowledge, AdaptabilityTransversal competency: Ability to understand, explain and support change, Ability to develop and adapt a process , Analytical AbilityReference: ARP000257