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Sales Support Executive

Job type
Full time
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Last update 09.04.2024

Sales Support Executive

Solihull – Hybrid

About the role

As Sales Support Executive at Arval UK in Solihull, you’ll spend your time supporting our external Broker partners. You will have responsibility for a selection of brokers and will manage and support them with anything sales related so we achieve our monthly sales targets. In this challenging role, you will provide your assigned brokers with the high standards of customer service they expect.

Working as part of a busy but supportive team, you will handle a real mix of proactive and reactive work with pace, accuracy and humour. You will be joining a team that operates at a fast pace with high-pressure deadlines and customer expectations.

You will need to demonstrate an ability to adapt, as well as competently completing core tasks.

These include: -

·         Generating new business via campaigns

·         Renewing & extending existing contracts

·         Full sales administration support to include preparation of quotes

·         Working with internal stakeholders to meet broker requirements

What’s In It For You?

As a Sales Support Executive you’ll be Pay Zone level A3 – with a salary of up to £25,000 plus commission OTE of up to £9,900 per annum.

This role is based in our Solihull office where you will enjoy hybrid working, following your training period.

You will also enjoy the outstanding benefits including;

·         Private Healthcare (AXA PPP)

·         Life Assurance

·         Company Pension scheme

·         A range of personal flexible benefits

·         25 days holiday, your birthday off plus bank holidays

·         Access to great discounts on our products and services

·         To celebrate your 1st year you can enjoy a ½ holiday or a £75 Love2Shop voucher

·         Paid eye tests and £50 towards your lenses

·         Volunteering days

·         Charity Fundraising

About you

This role is all about interacting with customers, so we are looking for someone who is able to build relationships quickly, be on hand to help and assist, whilst listening and delighting the customer along the way. Sometimes the pressure will be on, so you will need the necessary confidence to handle all that comes your way, along with the organisational skills and ‘emotional intelligence’ to keep on top!  

In essence, your communication skills will need to be awesome and you will be known for your resilience and ability to juggle many tasks, whilst maintaining accuracy and a sense of humour. This is key!

Key Skills required:

·         Good communication skills are key

·         Attention to detail

·         Able to work at pace

·         Able to handle phone and email queries in a professional manner

·         Experience with complaint handling would be advantageous

About us

We are Europe’s No.1 vehicle leasing provider with a clear vision for sustainable mobility. Mobility is as simple as someone moving from point A to point B, however and whenever they choose. We know that for 2021 and beyond, being innovative and creative, developing existing products and introducing new ones quickly into the mix is what our customers want, whilst we also focus on leading the way forward on Climate Action within the mobility industry. Luckily, at Arval, we have an excellent pedigree in all things mobility, and the launch of our five year plan, Arval Beyond, puts us out in front, leading the way. Find out more about our plan here: Arval Beyond

We truly believe all our Journey Makers help us shape our story – and make history in the process. Come, join our family, and be part of it too.

Culturally, we are a friendly bunch - more human, than corporate. We expect a lot but know that works both ways so offer our Journey Makers a fantastic employee experience end to end.

We are proud to celebrate the diverse nature of our customers and our hugely diverse teams, where everyone feels safe to be their authentic self. We support all our local communities and groups and actively encourage people from underrepresented backgrounds to apply to become part of our family. We do not discriminate based on race, colour, religion, gender, gender identity, sexual orientation, national origin, genetics, marital status, disability or age – or any other category you can think of, and we have a strong “speak up” culture through which we support and ally with all group our Journey Makers identify with.

We are a family-friendly employer with a culture based on trust, autonomy and flexibility and believe everyone has a voice and the opportunity to make an impact.

Here’s a recent video we put together that shows life at Arval:

Application process

Following application, you will contacted by our of our internal recruitment professionals. 

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Why should I apply?

Basically, why would you want to join BNP Paribas over any other company?


  • What if we told you that working in our Group isn’t quite what you might think? At BNP Paribas, we do a multitude of different jobs that are constantly evolving to meet the expectations of our clients and society as a whole. Whether through everyday tasks or major projects, doing one of our jobs means making a personal commitment to taking sustainable action.

  • Feeling good about your job means bringing your whole self to work and being who you are. It’s also about having the resources you need to achieve a healthy work-life balance. Both of these are major commitments at BNP Paribas.

  • At BNP Paribas, developing your skills is as important to us as it is to you. And the skills you learn with us will help you through the rest of your working life.

Find out more