We are looking for

Project Manager

Apply REF: TRAN-112521-001-AB

BNP Paribas Group

BNP Paribas has operations in 75 countries and boasts more than 185,000 employees, including approximately 145,000 in Europe. It ranks highly in its two core activities: Retail Banking & Services (comprised of Domestic Markets and International Financial Services) and Corporate & Institutional Banking. In Europe, the Group has four domestic markets (Belgium, France, Italy and Luxembourg) and BNP Paribas Personal Finance is the leader in consumer lending. BNP Paribas is rolling out its integrated retail-banking model across Mediterranean basin countries, in Turkey, in Eastern Europe and a large network in the western part of the United States. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas also enjoys top positions in Europe, a strong presence in the Americas and solid and fast-growing businesses in Asia-Pacific.


About BNP Paribas in Canada

In Canada, BNP Paribas is one of the dominant foreign banks in the country and is committed to building its platform even further. Since becoming the operational hub for the Group’s activities in North America in 2013, it has grown significantly to reach more than 9800 employees and is expected to continue growing in the coming years. With the continued development of technology and financial fields, BNP Paribas Canada continues to attract experts with diverse backgrounds as well as young and ambitious talent from across the globe. With the international mobility and capacity that very few companies can offer, BNP Paribas prides itself in providing a superior foundation for building a professional career - a place for people to learn, to achieve and grow.

Overall description:

The Change and Solutions team actively supports the strategic initiatives across CIB activities and functions in various capacities including high-level governance oversight, advisory to project or program managers and hands-on project management for transversal strategic projects.

Joining the team is a unique opportunity to:

  • Create and deliver visible and long-lasting impact
  • Learn new skills
  • Gain exposure across the global BNPP organization and its senior leadership
  • Be part of a unique, high-performing, regional team

The candidate will play an important role in helping to foster a culture of sustainable change through the application of LEAN methodology to deliver business transformation and operational excellence. We are looking for candidates with suitable backgrounds to become a change agent to support growth.


  • To identify and deliver service improvement activity across the business through applying process improvement methodologies and innovative thinking
  • To execute an organizational / operational improvement on a specific dimension, e.g. Voice of the Customer, Process Efficiency, Performance Management, Organization and Skills.
  • To coach line managers on area of expertise during diagnose and design phases and also to coach daily management skills during implementation.
  • To work with key business stakeholders and ‘LEAN champions’ to build a continuous improvement environment
  • To lead and facilitate LEAN/process improvement-based workshops to drive ideas and solutions
  • To support the delivery of better value and greater efficiency through the identifying and eliminating unnecessary complexity to find better ways of working
  • To assist in the development and implementation of a ‘best-in-class’ continuous improvement strategy
  • To actively monitor project risks to foresee/identify potential problems and proactively identify solutions to address
  • To ensure the business impact and project objectives/dependencies are identified, reported on and managed at all times
  • To complete post-implementation reviews to ensure successful delivery has been achieved and that improvements can be made for future projects



  • Significant experience as a Change Agent/Consultant in other areas.
  • Minimum of 7 years’ of experience
  • Lean / 6 Sigma certification
  • Experience in Project Management
  • A track record demonstrating a strong ability to listen and take on board feedback
  • Ideally had a previous management positions
  • Track record of working on large complex assignments within financial services
  • Likes to test new concepts, and adjust accordingly based on feedback
  • Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint), PowerBi and VBA
  • Knowledge of French

Additional Qualifications:

  • Ability to collaborate / Teamwork
  • Attention to detail / rigor
  • Ability to develop others & improve their skills
  • Ability to deliver / Results driven
  • Recognized ability to lead, manage and engage cross-department teams, drive change within an organization
  • Agile, dynamic, with a problem-solving and analytical  mindset
  • Strong written, presentation and verbal communication:
    • Ability to communicate clearly project objectives and requirements
    • Capacity to present results convincingly at middle and senior management level
    • Writes sharp and straight-to-the-point executive summaries, emails…
  • Demonstrable experience in leading successful projects with Lean / Six Sigma and / or other process re-engineering methodologies
  • Capacity to promote a collaborative environment, engaging people and helping them solve their own issues through the appropriate mentoring
  • Very strong work ethic and ability to deal with confidential information
  • Go beyond existing frameworks by suggesting new ideas which are suitable for clients and/or the organization
Primary Location: CA-QC-MontréalJob Type: Standard / PermanentJob: INFORMATION TECHNOLOGYEducation Level: Bachelor Degree or equivalent (>= 3 years)Experience Level: At least 3 yearsSchedule: Full-time Reference: TRAN-112521-001-AB