The bank for a changing world

We are looking for

Proces consultant - Agile

Apply REF: BNP018452

About BNP Paribas Group:

“BNP Paribas Group is a leading European bank with a strong global footprint across 72 markets and more than 202,000 employees. The Group provides corporates, institutional and private investors with product and service solutions tailored to their specific needs. It offers a wide range of financial services covering corporate & institutional banking, wealth management, asset management, insurance, as well as retail banking and consumer financing through strategic partnerships”.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas Group, a leading bank in Europe with an international reach. With delivery centers located in Mumbai and Chennai, we are a 24x7 global delivery center. We partner various business lines of BNP Paribas such as Corporate and Institutional Banking, Wealth Management, Retail Banking through three verticals - Information Technology, Operations and Finance Shared Services.

About Businessline/Function :

ISPL QA team – Is a part of CIB CIO Quality and Governance function in ISPL. This function is responsible for managing process compliance of all projects and teams in CIB and BOW IT ADM teams within ISPL. The scope includes maintaining and enhancing QA processes to improve compliance to group governance. It involves conducting QA audits and helping project managers to close NCs. It also includes consulting project managers in complying with QA processes.

Job Title:

Process Consultant - Agile






Business Line / Function:


Reports to:



(if applicable)


Number of Direct Reports:


Directorship / Registration:


Position Purpose

Coaching teams for Agile implementation

Managing process compliance (both waterfall and agile) for projects and teams across ISPL Metiers. It involves assisting project managers from project initiation to closure based on QMS guidelines. It also includes enhancing QA processes to improve compliance to group governance and coaching teams on agile processes.


Direct Responsibilities


- Coach teams to improve Agile implementation

- Facilitate Project Manager Self Reviews

- Conduct formal QA reviews to objectively evaluate

- Provide formal QA review reports and track non-compliance items to closure

- Update QMS

- Reporting to senior management on process compliance



Contributing Responsibilities

Coaching teams on agile processes

Maintain a yearly QA plan for projects

The effectiveness of and the adherence to the processes expected for appropriate use of ISPL QMS

Coach and support the Development team managers and Project Managers to identify, correct and apply learnings with respect to

- shortfalls identified with adherence to ISPL QMS expected practices

- improvements or adjustments required to the lifecycle and processes themselves

- Collate, analyse and report monthly QA performance indicators on project and maintenance activities. - Participate in process improvement initiatives and completes or assist in QA related projects or duties as assigned.

Provide weekly and monthly activity report when requested

Technical & Behavioral Competencies

The ideal candidate will have proven and demonstrable experience of:

•         Agile scrum implementation

•         QA role to IT projects

•         Deployment of CMMI practices

•         Has played the role of Process Consultant / or Software Quality Assurance executive

Soft Skills

·         An ability to manage change with ease

·         Strong communication, interpersonal, learning and organizing skills matched with the ability to manage stress, time and people effectively.

·         An ability to build positive relationship with internal stakeholders. - Strong analytical and problem solving skills.

·         Be a good team player especially in the context of an extended team

·         Follow and spread the BNPP professional behaviours which are: Commitment, Creativity, Ambition and Responsiveness

·         Provide excellence in terms of quality of deliveries and quality of Service Skills and Qualifications

The ideal candidate will have proven and demonstrable experience of:

·         Agile implementation

·         IT project and quality management

·         Providing consultation to teams on process implementation

·         Conducting audits for QA

·         Has played the role of Process Consultant / Software Quality Assurance executive

Business Skills

·         Experience in working in Financial Services will be preferred.

Specific Qualifications (if required)

•         Certified Scrum Master or Professional Scrum Master (or PMI ACP)


Skills Referential

Behavioural Skills:

Ability to collaborate / Teamwork

Attention to detail / rigor

Communication skills - oral & written

Ability to share / pass on knowledge

Transversal Skills:

Ability to develop and adapt a process

Ability to inspire others & generate people's commitment

Ability to manage / facilitate a meeting, seminar, committee, training…

Choose an item.

Choose an item.

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 7 years

Other/Specific Qualifications (if required)


Primary Location: IN-MH-MumbaiJob Type: Standard / PermanentJob: INFORMATION TECHNOLOGYEducation Level: Bachelor Degree or equivalent (>= 3 years)Experience Level: At least 7 yearsSchedule: Full-time Behavioural competency: Communication skills - oral & written, Proactivity, Ability to share / pass on knowledgeTransversal competency: Analytical Ability, Ability to manage / facilitate a meeting, seminar, committee, training…, Ability to set up relevant performance indicators, Ability to develop and leverage networksReference: BNP018452