We are looking for

PMO Analyst (FTC until 12/04/22)

Job type Permanent
Schedule Full time
Job Function Information technology
Brand BNP Paribas Securities Services
Apply REF: UK152-BF

BNP Paribas Securities Services is a multi-asset servicing specialist with local expertise in 35 markets around the world and a global reach covering 90+ markets. This extensive network enables us to provide our institutional investor clients with the connectivity and local knowledge they need to navigate change in a fast-moving world.

As of 30 September 2019, BNP Paribas Securities Services had USD 11.491 trillion in assets under custody, USD 2.759 trillion in assets under administration and 10,491 funds administered.

The Team

UK Client Delivery comprises of a number of functions covering Operations, IT and Business Change and includes: Investment and Fund Services Operations (IFSO), Banking and Securities Services (BSO), Corporate Trustee Services (CTS), Depositary Fiduciary Services (DFS), Business Implementation (BI) and Shared Services (SS). The primary objective of these combined teams is the execution of our operational business to create service excellence.

The Shared Services team was created in 2019 as part of the Centralisation of Change initiative to facilitate a more agile and client focussed environment. The Shared Services department houses transversal business activity for Client Delivery, including Project Management Office (PMO), Business Revenue, Financial Management, Oversight, Risk & MI and Management Support.

This position sits within the PMO team, whose key functions are:

  • Project Governance and Controls
  • Financial Management
  • Capacity Management
  • Project Methodology
  • Quality Assurance
  • Project Portfolio management (PPM) and reporting

The Role

The position is a PMO Analyst and the objective of the role is to perform PMO tasks supporting the Client Delivery department change activities. Stakeholders are be located in the core locations: Glasgow, London, Paris, Lisbon and Chennai.

The PMO Analyst is part of a small PMO team supporting the following key areas:

  • PPM and internal change processes and reporting
  • Client Change process and reporting
  • Provision of project support
  • Monitoring and tracking of Governance processes
  • Capacity planning

Key to this role is the principle of improve, govern, control, assure, across the following areas:

  • Transversal Activities – Assist in the day to day collation of data and reporting for departmental and transversal activities such as capacity planning, resource management, forecasting, project planning, RAID management
  • Communication and Reporting – Deliver high quality reporting to project stakeholders, including sponsors, senior management and our clients
  • Project Support – Assure that project governance is in place, monitor adherence to the methodology, support Project Managers in all PMO aspects and ensure that the delivery lifecycle is adhered to. Provide PMO expertise to Project Managers and training when required.
  • Client & Internal Change Support – Work within the current process for Client Change, arranging and facilitating governance meetings, tracking changes, monitoring completion, production of MI
  • Audit & Quality Assurance – Measure and report on quality, undertaking or overseeing Quality Assurance reviews, ensuring that the improvement loop is closely followed. Participate in evidence gathering and tracking for both internal and client audits
  • Continuous Improvement – Participate in the transformation of the PMO service, suggesting improvements and changes to process to improve efficiency and enhance the service

As the team size is small, the position is very much hands on, with the opportunity to be involved in all aspects of the PMO.

The Responsibilities

  • Maintain the project roadmap, pipeline and provide visibility to relevant stakeholders
  • Contribute to the management of standard document repository(ies) and collaborative tools enabling the sharing of key PMO information
  • Verify project tracking, control and reporting; monitor the management of risks, issues, dependencies, actions, tracking to budget, change control and regular reporting
  • Monitor budget and spend for projects
  • Manage the production of consolidated reporting and the production of slides for reporting at business management committees
  • Provide materials, input and facilitate governance at all levels both internally and for clients
  • Support project managers and sponsors in preparing submissions to the PPB
  • Provide PMO support and expertise to change teams within Client Delivery
  • Provide project support to selected projects, including aspects such as set up of the project governance, project launch, RAID management, ensuring that the methodology is followed appropriately for the project, preparation of SteerCo materials and minutes, management of project gate approvals and closure
  • Provide back up / cover for other members of the PMO team when required e.g. during absences
  • Ensure that procedures are kept up to date for owned activities, and track maintenance of procedures across the PMO team
  • Facilitate capacity planning across a complex portfolio of projects; provide support where needed and communicate resource allocation challenges
  • Produce budget, actuals and forecast information for individual projects through to departmental view
  • Work within the current quality assurance framework, providing detailed, documented reviews for the required projects in line with the roadmap agreed with the central team
  • Participate in methodology reviews, constantly ensuring that the methodology is valid and adhered to
  • Participate in a Project Management community forum to share best practice
  • Identify and implement opportunities to improve project delivery
  • Deal with all levels of the organisation from project team members to senior sponsors

Key internal stakeholders:

  • Client Delivery management team
  • Project resources, including Project Managers, Business Analysts, Test Manager, Testers
  • Change teams: IT & Engineering and Business Implementation team
  • Operational and Client Change Teams
  • Project Sponsors
  • Head of Quality Assurance, Head of ADMI and their teams
  • PMO Teams performing a similar function in other locations
  • Other internal business areas (depending on specific projects on roadmap)

Key external key stakeholders:

  • UK Clients
  • Vendors and suppliers

The Requirements


  • Demonstrable PMO experience in a similar organisation including
    • Capacity planning
    • Governance support, including operation of governance processes and preparation of materials
    • Financial tracking at project and portfolio levels
    • Project planning
    • Status reporting
  • Strong understanding of the project lifecycle
  • Detailed knowledge of project, programme and portfolio management tasks
  • Proficient in the use of standard project planning and measurement tools
  • Exceptional people skills and the ability to coach and challenge others
  • Ability to deal with all levels of the organisation from developers, team leaders, platform managers through to senior sponsors
  • Ability to deal with teams in multiple locations and timezones
  • Advanced communication skills (verbal, written, listening) and highly developed attention to detail
  • Strong numeracy skills, able to analyse track and report complex budget information in a clear and consistent manner
  • Ability to use Microsoft Office products to a high standard, including MS Project, MS Word, MS Visio, MS Excel, MS PowerPoint and SharePoint
  • Ability to adapt and respond in a rapidly changing environment
  • Capability to be flexible and step beyond this role as and when required
  • Supportive and coaching mindset
  • Able to work to tight deadlines


  • Familiar with Clarity tool
  • SharePoint (or similar) administration
  • Experience using Agile frameworks

Equal Opportunities

BNP Paribas promotes equality of opportunity and is committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

As an employee with BNP Paribas Securities Services, we want to make sure that you are rewarded for your commitment. As such, you will be entitled to our award winning benefits package which includes a generous holiday allowance of at least 34 days (including bank holidays), a non-contributory pension of 9%, private healthcare and GP service all as standard, along with a number of personal insurances such as income protection, life assurance and personal accident insurance. We believe in ensuring all our employees have a positive work life balance and so in addition to the core benefits you will also have access  to a variety of flexible lifestyle benefits including dental cover, cycle to work schemes, season ticket loans and reduced cinema and gym membership to name a few.


Please note that we are unable to progress applications at this time from candidates who require sponsorship under a Tier 2 General Visa. The role does not meet the required skill level for us to issue a Certificate of Sponsorship under Tier 2

Primary Location: GB-SCO-GlasgowJob Type: Standard / PermanentJob: INFORMATION TECHNOLOGYEducation Level: Not indicatedSchedule: Full-time Reference: UK152-BF