The bank for a changing world

We are looking for

OPS_Operations Control Specialist in Operations

Apply REF: ITO001076

Position Status

  1. Function:  Operations Control

  2. Fire Wall Classification: Double Hat

  3. Chiense Wall Classification: Private

  4. Office: Tokyo

  5. Insider Category: Funcion-Occasional Insider

  6. Emial Idintifier: SB#


Capture the situation and issues properly, and ensure to reduce / mitigate risks in CIB Operations Japan.

  1. Operations Control

    1. 1st level of Control Result reporting

    2. 2nd level of Control

    3. Thematic Analysis

  2. Outsourcing Governance

  3. General Support for OPS function

  4. Performance Control



1. Operations Control

    a.  1st level of Control Result reporting

         APAC ORUS Monthly Meeting

         GM OPS COO Dashboard (APAC KPI)

         End User Computing (EUC)

         Shared Cabinet (GTNT, NMB)

         BVE Ginko Log (Summary of Back Value Entry)


     b.  2nd level of Control 





     c.  Thematic Analysis

JIRA Issue Logging –GMOIR

     d. Committee, Regular Call

         GM ITO OPCO

         ALMT CA and Late Trades

2. Outsourcing Governance

        SLA List

        Outsourcing Committee

        Annual Assessmenet


3. General Support for Ops Function

        Working Hours & Resource Allocation

        GMOIR Weekly Reminder


        Gloss Extraction for CRDS Crisis Management (TRUST)

        BOJ Reporting (Incident vs Workload)

4. Performance control

        Local Representative of V&RC 

        Consolidated P&L-Report to Senior Management


    1. Communication

      Verbal & Written Skill in English and Japanese.  Work with others.  Interact across countries, cultures and external.  Deal with senior management, clients and regulators.  Speak with confidence.

    2. Work Quality & Efficiency

      Process improvement.  Design new processes and documentation.  Time management.

    3. Decision Making

      Make a decision, Out of box approach.  Change management.  Adapt to new ways.  Initiate projects.

    4. Team Work & Culture

      Team player.  Tust and confidence.  Acknowledgement. Lead by example.  Effective feedback.  Understand organization goals and strategies.

    5. Problem Solving         Root-cause analysis.  Provide solutions.  Escalation.  Priority.



    • Basic Knowledge of Financial products, Financial Markets an Economy.

    • Basic Knowledge of Mathematics, Statistics or Economics.

    • JSDA Sales Representative Qualification (Class 1&2)


    • Experience in any of Operations, Operational Risk, Compliance, Projects, Front Office.

    • AFP, CFP, CMA (Chartered Member of the Securities Analysts Association of Japan)

    Primary Location: JP-Tokyo-ToJob Type: Standard / PermanentJob: OPERATION PROCESSINGEducation Level: Bachelor Degree or equivalent (>= 3 years)Experience Level: At least 5 years Behavioural competency: Critical thinking, Ability to collaborate / TeamworkTransversal competency: Ability to manage a project