Oporto Offices - Banking Operations Professional
BNP Paribas is a leading European bank with an international reach. It has a presence in 74 countries, with more than 192,000 employees – including more than 146,000 in Europe and over 4,000 in Portugal alone.
BNP Paribas is present in Portugal since 1985, having been the first foreign bank to operate in the country. Today, BNP Paribas has several entities operating directly in this territory, offering a wide range of integrated financial solutions to support its clients and their businesses.
Worldwide, the Group has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. The Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realise their projects through solutions spanning financing, investment, savings and protection insurance.
ROLE AND RESPONSIBILITIES
The Banking Operations Professional will perform the follow-up of operations by contacting a portfolio of clients, either through email or phone, inserting data and clients’ instructions, controlling risks and procedures and analysing and reporting information to the client base on their questions and queries.
Academic Degree (preferential) or 12th grade (mandatory)
At least 2 years of professional experience
Fluency in English (mandatory)
Good notions of Economics
Advanced knowledge of Microsoft Office tools, namely Excel and PowerPoint
Team work, analytical thinking, positive attitude, customer service orientation, attention to detail and focus on results