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Operational Permanent Control Analyst

Last update 16.04.2024

Job Title: Operational Permanent Control Analyst

Location: Solihull, Hybrid

Hours: Full time, Permanent


A bit about us: 

At BNP Paribas Personal Finance, we’re part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment. 

We’re here to provide simple and straightforward consumer finance solutions and we work with many well-known retailers and brands to help their customers finance their purchases in a responsible way. 

We care about making a positive impact for our colleagues, customers, partners, and the wider community. That’s why we live by our values of we're positive, we’re brave, and we own it. 

The Role:

Assist the Business Senior Leadership Team (specifically SMF 3, 18 & 24) to assess and manage its operational risk in accordance with Group’s model for the management of operational risk and with the support of the Operational Risk Control Department

 Key Responsibilities: 

  • Supporting the Senior OPC Manager in the development of the Risk Framework across the 1st Line of defence teams.
  • Represent the Governance teams at relevant Business & Operations Forums.
  • Complete Risk Mapping tasks – Identify & assess risks of which the generic risk provided to BNP Paribas Personal Finance Central Function.
  • Control procedures – Adapt the generic procedures and define and formalise the local procedures.
  • Support with Incident Management – Identify & quantify incidents including Fraud & report incidents to the ORM team.
  • Contribute to the analysis of the incident – root causes & effects on both the business and its customers.
  • On a case-by-case basis support with the Control of essential services providers and assist in the identification of operational risk associated with new products / service providers.
  • Act as the 1st Level of control – adapt the generic controls & design specific controls then perform the controls, and report attention points to the Senior Leadership and ORM teams.

Skills & Attributes: 

  • Well Spoken, articulate & Punctual.
  • Experience in an Operational Risk Control role or Similar Analytical roles (Must)
  • Understanding of the department operating model.
  • Understanding of Operational Risk.
  • Strong analytical and presentation skills.
  • Basic understanding of the FCA’s role and of the TCF, Conduct Risk and Data Protection Principles (Desirable)
  • Ability to analyse and to write clear summary reports (Desirable).
  • Ability to make informed decisions based on the information available.
  • Diligent & Accurate
  • Strong communication skills.
  • Highly analytical & experience to working towards tight deadlines.
  • A self – motivated individual who can apply their own initiative to the role.

Could this be you? 

BNP Paribas Personal Finance believe it’s a positive attitude and passion to make things happen that matters most. 

What’s in it for you? 

As well as working for a Top Employer UK 2024 and being part of a team that changes customer’s lives, there are some excellent benefits too. We offer a competitive salary, a contributory pension scheme, and our Health Cash plan scheme. You also receive access to our multi-award-winning flexible benefits platform designed to provide you with the best range of benefits available to suit your lifestyle including life insurance and private medical insurance. There are also perks which give you fantastic discounts off eating out, cinema tickets, days out and much more.  Learn more about what it means to be part of the BNP Paribas Personal Finance team here: www. or follow this link to learn more about careers at BNP Paribas Personal Finance:

Equal Opportunities Disclaimer

BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

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Why should I apply?

Basically, why would you want to join BNP Paribas over any other company?


  • What if we told you that working in our Group isn’t quite what you might think? At BNP Paribas, we do a multitude of different jobs that are constantly evolving to meet the expectations of our clients and society as a whole. Whether through everyday tasks or major projects, doing one of our jobs means making a personal commitment to taking sustainable action.

  • Feeling good about your job means bringing your whole self to work and being who you are. It’s also about having the resources you need to achieve a healthy work-life balance. Both of these are major commitments at BNP Paribas.

  • At BNP Paribas, developing your skills is as important to us as it is to you. And the skills you learn with us will help you through the rest of your working life.

Find out more