The bank for a changing world

We are looking for

Manager- BCM

Apply REF: FA 000715

Position Purpose


This is a replacement Taleo for Elango S, who would be moving, to Luxembourg this year, on a contract.





Direct Responsibilities

  • Client and BP2S Luxembourg Fund Administration operational needs / requests:

Ø Coordinate with Client Relationship Manager / directly with clients to define needs.

Ø Collect and analyze operating model change requests.

Ø Review / complete project initiation documents to ensure the proper documentation of request.

  • Luxembourg’s Fund Administration operational work flow. Identify lacks and weaknesses.

Ø Define / insure an efficient operating model from A to Z.

Ø Define solutions to detected lacks and weaknesses.

  • Potential solutions to change requests and impacts on current operating model.

Ø Consider adaptation of current process vs. development of new solutions when needed.

Ø Consider implementation of BP2S Group solutions when available.

  • Changes with users, developers, external contractors and support teams.

Ø Ensure a clear and precise documentation of all projects steps as defined in BP2S’ Project Management methodology.

Ø Ensure a regular follow up with all involved parts during the project life cycle.

  • Priorities of operational needs and requests with Head of FA and N-1 head of FA. Coordination with Famoo Hub & IT

Ø Organize priorities meetings.

Ø Suggest priorities based on global vision and technical background.


Contributing Responsibilities

  • Projects with all involved parts.

Ø Ensure user guides / procedures have been prepared.

Ø Initialize trainings when needed.
  • With collaborators.

Ø Share information / ideas on BCM team’s subjects.

Ø Ask for personal trainings / other team members advices when needed.

  • Follow up the status of all client’s requests during dedicated meetings.

Ø Organize PCM meetings.

Ø Communicate projects status to client.

Technical & Behavioral Competencies

  • Global knowledge of all BP2S FA related systems to allow an accurate analysis / definition of potential solutions to change requests.
  • Handle common MS Office files / programs.
  • A deeper knowledge of Excel & Access is ideal.
  • English -  for documentation, meetings & calls. (Knowing French language will be an advantage)

Specific Qualifications (if required)


Educational qualification : Graduate/Post Graduate in any stream

Relevant years of experience : 6 to 10 Years

Number of staff supervised : None (Individual Contributor)


Skills Referential    


Behavioural Skills: (Please select up to 4 skills)


Ability to deliver / Results driven


Creativity & Innovation / Problem solving

Critical thinking
Client focused

Transversal Skills: (Please select up to 5 skills)


Ability to understand, explain and support change


Ability to manage a project


Ability to manage / facilitate a meeting, seminar, committee, training…


Ability to develop and adapt a process


Analytical Ability


Education Level:

Bachelor Degree or equivalent

Experience Level

At least 10 years

Primary Location: IN-TN-ChennaiJob Type: Standard / PermanentJob: OPERATION PROCESSINGEducation Level: Bachelor Degree or equivalent (>= 3 years)Experience Level: At least 10 yearsSchedule: Full-time