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Manager / AVP - UK OPC_ISPL_Oversight Framework SPOC

Last update 18.06.2024

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability


Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

Within CIB ITO [Information Technology and Operations], the UK OPC [Operational Permanent Control] team is composed of 15 members, based both in the UK and in India, and reporting into BNP Paribas London Branch Management.

Its role is to support the following businesses and departments in managing their operational risk:

·       Global Banking [GB],

·       Asset Liability Management and Treasury [ALMT],

·       Financial Institutions Coverage [FIC],

·       Correspondent Banking [CBK])

Transversal departments (Due Diligence, Client Services, Sourcing, Outsourcing, Data Protection, Business Support Services, Stakeholder Relationships, Country Project Office, etc)


Global Markets and Securities Services are excluded from UK OPC main scope, as they are supported by other OPCs. Yet, through the oversight role, UK OPC will collect information on transversal topics relevant to GM and 2S as well, that UK OPC will need to share with them.

Job Title:

Manager / AVP - UK OPC_ISPL_Oversight Framework SPOC


29 May 2024





Business Line / Function:


Reports to:


The Head of OPC – Financial Security and Transversal (Mumbai)


(if applicable)



The Head of UK OPC (London)

Number of Direct Reports:

Directorship / Registration:


Position Purpose

The oversight framework spoc is responsible to lead, implement and execute the Hub oversight framework for UK OPC. This new role will ensure UK SMFs (Senior Managing Functions) are regularly and exhaustively informed of key events impacting the operational risks of their processes delegated to Hubs.

This will allow UK Senior Management to meet Regulatory and Group expectations in terms of oversight over delegated processes.


Direct Responsibilities

1.       Design and implement the framework

·       Identify the various OPC teams across international platforms (Portugal, Spain, India, France, etc) that perform OPC activities over UK processes (in scope of UK OPC: GB, CBK, FIC, ALMT, etc}.

·       Define a setup to:

o   collect OPC data from these OPC teams on a regular basis;

o   analyse these data to identify potential risks trigger. This will require to review RCSAs, controls, incidents, recommendations, action plans, procedures, audit results, etc;

o   report into UK committees the key elements (eg: significant incidents, new High Risk triplets in RCSAs, failed controls, overdue recommendations or procedures, etc).

2.       Run the framework

·       Execute the setup defined on an ongoing basis:

o   collect Hub OPC data;

o   attend the regular meetings organized by each Hub OPC where risk management data is presented;

o   challenge Hub reports to ensure their exhaustiveness, accuracy, and overall relevance; this will require regular exchanges with colleagues in the Hubs to deep dive on specific information included in their report;

o   prepare reporting feeding into UK committees with the key highlights;

o   address queries raised by UK Management on this reporting.

Contributing Responsibilities

3.       Other operational risk management missions

·       Support the UK OPC team in any other mission such as: the preparation of committee slides, the comparison of UK and Hub risk assessments, the execution of controls, the investigation of incidents, etc.

·       Similarly, the oversight framework spoc will benefit from other team members’ experience on implementing an operational risk management framework.

Technical & Behavioral Competencies

Must have:

·       Curiosity to understand the information contained in reports

·       Critical thinking to challenge the information contained in reports

·       A risk mindset to identify the critical information within a report and ensure it is shared with UK Management

·       Ability to work with a high level of autonomy

·       Excellent written and oral communication skills, in particular to interact with UK Management

Additional relevant competencies:

·       Knowledge of Banking regulations (eg: CHAPS) and regulators expectations (especially UK supervisory authorities)

·       Strong knowledge of CIB activities (eg: GB, FIC, CBK, ALMT, GM, 2S [see details in the introduction])

·       Experience in managing a Permanent Control framework (RCSA, controls, incidents, procedures, recommendations, etc), or prior experience in audit

·       Ability to produce reporting for senior management or 2/3 LOD, highlighting key messages and risks

·       Ability to use Excel and Powerpoint proficiently, and to be quickly efficient using BNPP internal risk management tools (360, ORUS, etc)

Specific Qualifications (if required)


Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Critical thinking

Organizational skills

Ability to deliver / Results driven

Attention to detail / rigor

Ability to synthetize / simplify

Communication skills - oral & written

Transversal Skills: (Please select up to 5 skills)

Analytical Ability

Ability to develop and leverage networks

Ability to develop and adapt a process

Choose an item.

Choose an item.

Education Level:

Master Degree or equivalent

Experience Level

At least 10 years

Other/Specific Qualifications (if required)


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Why should I apply?

Basically, why would you want to join BNP Paribas over any other company?


  • What if we told you that working in our Group isn’t quite what you might think? At BNP Paribas, we do a multitude of different jobs that are constantly evolving to meet the expectations of our clients and society as a whole. Whether through everyday tasks or major projects, doing one of our jobs means making a personal commitment to taking sustainable action.

  • Feeling good about your job means bringing your whole self to work and being who you are. It’s also about having the resources you need to achieve a healthy work-life balance. Both of these are major commitments at BNP Paribas.

  • At BNP Paribas, developing your skills is as important to us as it is to you. And the skills you learn with us will help you through the rest of your working life.

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