The bank for a changing world

We are looking for

Loan Processor DLS

Apply REF: 049369
At Bank of the West, our people are having a positive impact on the world. We’re investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people’s lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.

Job Description Summary

Responsible for a variety of activities associated with the auditing and processing of Indirect Consumer Loans and Leases.

Essential Job Functions
  • Audits, funds, and boards Indirect Loan and Lease packages.
  • Minimize risk of loss to the Bank by ensuring the completeness, accuracy, and compliance of retail consumer credit documentation through the audit, funding, and boarding process.
  • Prepares loan and lease files for filming.
  • Provides a high level of quality customer service to both internal and external customers.
  • Ensures predefined timeline for turnaround is met.
  • Ensure quality customer service by correctly and quickly processing and disbursing proceeds to the dealer or broker.
  • Ascertain, resolve, and/or escalate problems that may impact the Bank's ability to disburse proceeds to the dealer or broker.
  • Communicate with the dealer regarding funding package documentation problems and offer/provide assistance in resolving problems.
Other Job Duties
  • Ensure adherence to all Bank, state, and federal regulations (example: Regulation Z, Regulation B, Fair Credit Reporting Act).
  • Ensure the quality of applicant and contract information. This information will autoboard to the Bank's accounting system and ultimately be used as the Bank's primary reporting tool in determining risk, profitability, collateral and customer location information.
  • Prepares loan and lease files for filming.
  • Performs other duties as assigned.

Required Experience
  • Requires limited job knowledge of systems and procedures.
  • Follows basic work routines and standards.
  • Typically does not require prior experience.

  • High School Diploma or GED Required

  • Maintains working knowledge of standards and procedures.
  • Maintains knowledge of systems and applications.
  • Supports other areas of Indirect Lending Operations group as needed.
  • Flexibility as a team player.
  • Flexibility with assignments and scheduling.
  • Ability to interact with management and team members effectively.

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.
Primary Location: United States-California-San RamonJob Type: Full-timeJob: Consumer Reference: 049369