The bank for a changing world

We are looking for

Loan Documentation and Due Diligence Officer

Apply REF: CLM000043

Main Responsibility

  • Customer Service Function: Primarily focuses on handling of customer enquiries, orders and complaints and to channel to the appropriate department/ teams for further action.
  • Client On Boarding Function: Focused on tasks linked to the whole process of On Boarding such as  collection of documentations from customers, signatures management, KYC process management, static data input, etc, CLM are to fasten client on boarding process & release FO from administrative duties with KYC, doc collection and verification. Build up strong expertise in KYC and local regulation.

  • Loan Admin Function:Administrative and operational tasks for bilateral and syndicated loans and to ensure that they are performed in a proper and efficient manner- ensures that expertise on specific topics is kept close to the client when Back offices are centralized. And release FO from standard agreement administration and after sales follow up.

  • KYC Review Function: Focuses on ensuring the KYC review process is performed on a timely basis and update of static data input into our core systems.

  • Preparation of letter of offers and agreements.

  • Checking of letter of offers and agreements to advise on loan release


Specific Activities

1. Client On Boarding Activities & Administrative Functions

  • Familiar and proficient on KYC, AMLICFT knowledge with high sensitivity to legal, compliance and  operational risks.
  • KYC  Due  Diligence for  opening  of  accounts  for  new  clients  and  recertification of   existing clients:

  • Ensure  proper  documentation and  verification through/of  company   search,  the   bank ' s overseas  branches,  or overseas  lawyers,  information procured  from  the  public  domain or from third parties  supporting  the due diligence process; and review  of constitutional documents  to  ensure  correct  documentation for  accounts opening/amendment are  duly executed  in compliance with regulatory  and in-house requirements.

  • Review  and  analyse  information  procured  and  ensure  that  the  KYC  Due Diligence  for opening   new   client   accounts   and   maintenance  of   existing client   accounts    is  in compliance with the bank' s procedures and regulatory requirements.

  • To perform  checks  in  the bank's  systems  or  any  systems  as  required  by the  bank  to complete  the Due Diligence review.

  • Ensure that the Due Diligence package for client is completed accurately and in a timely manner in form and substance as required for review by committee/ Compliance/ management.

  • To   ensure    proper    procurement,   maintenance   and    updates    of    KYC   Due   Diligence documentation in the bank' s systems.

  • Liaise  and coordinate  with Business  for new client  on-boarding and review  of existing  clients for KYC  Due Diligence so that  on-boarding  and recertification of clients  are completed  in a good timely manner.

  • To participate in    systems upgrades, standard operating procedures streamlining / enhancements/ etc. that may be required.

  • To  ensure   that  reports   on  KYC  Due  Diligence  information  of  clients  are  accurate    and updated,  e.g. pipelines, etc.

  • Possesses strong analytical skills with an eye for accuracy and details.

  • Good communicator with proficient writing and presentation skills.

  • Team player that supports his/her colleagues in times of stress 


2. Cash Management Activities

  • Manage and support the e-Banking service function.
  • Facilitate, follow up and liaise with Operation team on cash management operation workflow and process.


3. Regulatory Reporting

  • Coordinate with related Operations / F&C / Coverage teams for information and prepare CCRIS report for monthly submission to local regulators.
  • Coordinate with related Coverage / F&C teams for information and prepare Connected Parties report for submission to local regulators.

  • Coordinate with related departments and investigate any discrepancies / anomalies / queries raised by local regulators.

 4. Account Maintenance

  • Attend to the maintenance of all clients’ accounts based on their requests and to support the transactional workflow of Operations.

  • Setup new profiles / accounts for new clients into the various systems and products in relation to the respective products and transactional requirements that may be required.

5. Loan Documentation Activities

  • Preparation of letter of offer
  • Checking of documents once executed by customers

  • Advise line release

6. Anti-Money Laundering/Financial Sanctions (“Aml/Fs”) Related Duties

  • Operations are an integral part of the control framework including for AML/FS topics. In that respect, in performing your role you are expected to ensure adherence to AML/FS-related Group Policies and execution of associated operational controls, and to promptly escalate any resulting hit for analysis and decision.”


General Activities

  1. Direct contribution to BNPP operational permanent control framework.

  2. Responsible for the implementation of operational permanent control policies and procedures in day-to-day business activities, such as Control Plan. Modify according to internal/external recommendations.

  3. Ensure compliance with regulatory requirements and internal guidelines.

  4. Responsible for reporting all incidents according to the Incident Management System.

  5. Participate in AML & Compliance and IT security trainings.

  6. Minimizing operational failure, risk of fraud by helping to devise and implementing sufficient regular controls.

  7. Follow-up with appropriate parties (level2, level3) and manage till closure, the resolution of functional and/or technical incidents in relation to eBanking and eReceipts systems.

  8. Produce regular statistics, reporting & status (monthly/quarter/yearly report) for management related to CSD function.

  9. Follow up, facilitate and liaise with appropriate departments to ensure the completion and correctness of the transaction and workflow as requested by client.

  10. Participate and support the successful implementation in all UATs and Projects in relation to CSD.

  11. Perform any other duties assigned by Head Client Services Dept from time to time.

  • Banking products knowledge

  • Compliance knowledge ( AML & KYC Process )

  • Loan Admin / Credit Control knowledge

  • Strong Operational and administrative skills

  • Excellent knowledge of Legal and Compliance framework

  • Excellent knowledge of business activities and understanding of payments, loans and trade products and processing

  • Sound PC skills including proficiency in Microsoft Excel

  • Excellent communication / interpersonal skills and strong team spirit

  • Proactive, self-disciplined, self-motivated with ability to work effectively under pressure
  • Escalation of risk issues to management
  • Excellent communication / interpersonal skills and strong team spirits.
  • Ability to think for yourself and to solve problems
  • Team spirit
Primary Location: MY-14-Kuala LumpurJob Type: Standard / PermanentJob: COMPLIANCE AND PERMANENT CONTROLEducation Level: Bachelor Degree or equivalent (>= 3 years)Experience Level: At least 7 years Behavioural competency: Ability to collaborate / Teamwork, Attention to detail / rigor, Ability to deliver / Results driven, Creativity & Innovation / Problem solving, Client focused, Ability to share / pass on knowledge, Communication skills - oral & writtenTransversal competency: Ability to understand, explain and support change, Ability to conduct a negotiation, Ability to develop and adapt a process , Analytical Ability