The bank for a changing world

We are looking for

Learning & Development Officer

Apply REF: 1904CIBPHP2483
BNP Paribas is a leading European bank with an international reach. It has a presence in 72 countries, with more than 202,000 Employees – including more than 154,000 in Europe and over 5,000 in Portugal alone.
BNP Paribas is present in Portugal since 1985, having been one of the first foreign banks to operate in the country. Today, BNP Paribas has several entities operating directly in this territory, offering a wide range of integrated financial solutions to support its clients and their businesses.
Worldwide, the Group has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. The Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realise their projects through solutions spanning financing, investment, savings and protection insurance.
The CIB PT Learning & Development function exists to provide a development service, which supports professional skills development, encourages a culture of self-development and supports employees’ engagement, mobility and desire and willingness to learn.
Activities include:
  • Developing and delivering the CIB PT L&D strategy in conjunction with key stakeholders
  • Managing resources and systems to run the function efficiently
  • Matching CIB L&D activity with business needs
  • Participate to global CIB L&D projects
  • Getting best value from suppliers
  • Developing a learning culture.
The purpose of the role is to:
  • Provide strategic and operational development needs and solutions in consultation with the business
  • Manage and contribute to development projects
  • Manage relationships with providers and key stakeholders


  • Client Management

    • Work with the business, HR Business Partners and external vendors to translate business needs into appropriate development solutions.
    • Actively promote development opportunities via open programmes, communication to all stakeholders and L&D events
    • Provide L&D advice and expertise
  • Product Management

    • Elaboration and implementation of Annual Training plan
    • Develop and implement Learning strategies and programs
    • Manage a defined development curriculum by designing development activities that meet the needs of the business using a blend of options to meet all development needs and learning styles.
    • Develop frameworks and tools to support and help employees develop their careers and skill sets.
    • Continually review the effectiveness of the curriculum by analysing programme evaluations and metrics to ensure quality of development activity.
    • Manage key relationships with external providers to get best value.
  • Project Management

    • Manage and contribute to CIB PT L&D projects as required.
    • Actively support the territory mutualisation plans by managing and contributing to key projects and initiatives.
  • Stakeholder Management
    • Represent the CIB PT L&D function by contributing and supporting:
    • Group, Pole and Local business and HR initiatives
    • CIB L&D Hubs and wider community


  • University Degree
  • Fluent in English (mandatory)    
  • Previous experience in Learning & Development area
  • Organization and project management skills
  • Customer oriented
  • Decision maker and problem solver
  • Results and delivery focus especially during change
  • Skilled relationship builder - ability to work and influence at multiple levels
  • Ability to deliver messages effectively
  • Strong team working capabilities and experience
  • Innovation and creativity
  • Ability to work in a multicultural environment
  • Strong cost focus and commercial orientation
  • Discretion and confidentiality
Please note that only applications submitted in English will be considered.
In case you are selected for this role, further documentation will be requested to support your hiring process.
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
Primary Location: PT-11-LisbonJob Type: Standard / PermanentJob: HUMAN RESOURCESEducation Level: Not indicatedExperience Level: Not IndicatedSchedule: Full-time Behavioural competency: Ability to collaborate / Teamwork, Decision Making, Creativity & Innovation / Problem solving, Client focused, Ability to deliver / Results drivenTransversal competency: Ability to manage a project