The bank for a changing world

We are looking for

Learning & Development Consultant

Apply REF: 052883

At Bank of the West, our people are having a positive impact on the world. We’re investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people’s lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.

Job Description Summary

Collaborate with internal learning partners that focus on the development and delivery of BOTW's core curriculum as well as leadership programs. Act as a trusted advisor and business partner by helping develop program plans and solutions for business growth. Apply an innovative mindset to create strategies that drive superior program performance. 

Essential Job Functions

  • Drive the program cycle process with key stakeholders.
  • Partner with internal clients to streamline program processes.
  • Suggest and help in designing, implementing solutions and efficiencies.
  • Ensure that the program policies and functions are well aligned with the vision and goals of the organization.
  • Must be able to exercise judgment and independently determine and take appropriate action within defined program policies and procedures.
  • Develops project plans and/or oversees the inclusion of the training task lines into an existing project plan working closely with other Learning Consultants and/or Project Manager.
  • Effectively communicates timelines and learning and development requirements to business partners and management team. Meets with primary business partners to ensure the status of deliverable time frames as well as identifies and communicates any development obstacles.
  • Coordinates content development teams, subject matter experts and program facilitators.

Other Job Duties

  • Identifies changes in procedures, policies and systems that impact existing training materials or resource information and updates materials accordingly.
  • Participates in bankwide projects to represent the interests and perspective of training programs.
  • Performs other duties as assigned.
  • Maintains contacts in organizational development and training associations to keep abreast of new training and development techniques and technologies.
  • Elevates concerns and identify solutions to issues in a timely manner with all key stakeholders.
  • Creates and promotes a positive environment in line with BOTW values, employee related policies and practices and local environment considerations.

Required Experience

  • Requires advanced knowledge of job area typically obtained through advanced education combined with experience.
  • May have practical knowledge of project management.
  • Requires 5 years minimum experience (or combination of) learning & development, program management, project management or prior relevant experience.


  • Bachelor's Degree preferred


  • Thorough knowledge in learning design/delivery and organizational development activities.
  • Knowledge of digital learning methodology.
  • Vendor management.
  • Project management.
  • Coordinate events and meetings.
  • Develop office procedures.
  • Negotiation skills.
  • Presentation skills.
  • Planning and organizing.
  • Written and verbal communication.

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.

Primary Location: United States-California-San RamonJob Type: Full-timeJob: Human Resources Reference: 052883