BNP Paribas Asset Management is the asset-management arm of the BNP
Paribas group. With assets under management totaling over EUR 500 billion and a
staff of more than 4,000 present in over 40 countries, BNP Paribas Asset
Management offers a comprehensive range of financial management services to
institutional clients and distributors around the globe.
BNP Paribas Asset Management also heads a line-up of
specialized management companies, each with its own area of expertise and
investment policies tailored to a particular asset class or local needs.
BNP Paribas Asset Management is searching for a:
files Officer (M/F)
Contract 6 to 12 months
KYC/AML/regulatory file team is part of the Global Client Service which is a
key component of the Global Client Group at BNP Paribas Asset Management. The
principal objective of this team is to:
Supervise and ensure the
identification of our investors and their continious review is done on a risk
base approach, that accounts opened are
reflected in all systems
timely and flawless execution of KYC/AML processes in partnership with all
stakeholders involved, therefore participating in the creation of business
opportunities and maintainance of strong client satisfaction
The primary mission of the Client Service
Team is to establish and provide a proactive support platform for the BNP
Paribas Asset Management Sales Channels, clients and prospects. This will be
achieved through not only responding to queries related to our products and
performing regular sales support tasks, but also by recommending service
improvements or automation.
- Identifying and analysing documents for agents, investors and beneficial
owners in accordance with the AML/KYC regulations required by the laws in force
in Luxembourg and the procedures internal to BNP Group
- maintain Client Data on systems
Administration and review of Client Risk Scoring
- Ensure that all legal and customer files and data are maintained in
accordance with European Regulations and Group policies
- Being the contact point for any question arising from clients and any
other internal/external interlocutor. Ensuring that these requests are followed
up and that information is accurate,
- Collaborating on a day-to-day basis with the Compliance department, Fund
Distribution and the sales teams.
- Assist all stakeholders with new KYC/AML rules and policies to be
- Coordinate ad hoc client and sales communications in collaboration with
relevant internal department
- Active contribution and participation in all Client Service projects
- Provide with a reporting to management on regular basis
Education: Bachelor or Master Degree in
- Ideally, you have gained similar
experience in the fund industry.
of the AML/KYC laws in force and the FATCA, AEOI rules
- Experience in
customer service/ relationship management/ sales assistance is an advantage
knowledge of the mutual fund industry in Europe would be considered as an asset
knowledge of the regulatory and statutory requirements in connection with
mutual funds would be considered as an asset
skills in the main Office applications
of the Multifonds and Salesforce
software: an asset
is able to deeply understand client
issues and works with teams to improve the quality of service provided.
Responsive when issues arise.
is able to effectively influence and
negotiate with multiple stakeholders, keeping them informed and engaged.
is able to make difficult decisions
quickly and confidently, and will actively involve others in situations where
decisions affect them.
Technical Skills :
Acts with tenacity, balances costs
and benefits. Continuously seeks optimum performance.
Acts in full compliance with
applicable laws, rules and regulations, Company policies and code of conduct
- Excellent written and oral skills in
English is mandatory
- Excellent written and oral skills in
French is mandatory
- Any other language is considered as