KYC Oversight Officer (M/F)
BNP Paribas Asset Management is the asset-management arm of the BNP Paribas group. With assets under management totaling over EUR 500 billion and a staff of more than 4,000 present in over 40 countries, BNP Paribas Asset Management offers a comprehensive range of financial management services to institutional clients and distributors around the globe.
BNP Paribas Asset Management also heads a line-up of specialized management companies, each with its own area of expertise and investment policies tailored to a particular asset class or local needs.
BNP Paribas Asset Management is searching for a:
KYC Oversight Officer (M/F)
The KYC/AML Oversight team is part of the Global Client Service which is a key component of the Global Client Group at BNP Paribas Asset Management. The principal objective of this team is to:
Supervise and ensure the identification of our investors and their continious review is done on a risk base approach, that accounts opened are reflected in all systems
Participate in the creation of business opportunities , maintaining and developing strong client relationships by ensuring timely and flawless execution of KYC/AML processes in partnership with all stakeholders involved
The primary mission of the Client Service Team is to establish and provide a proactive support platform for the BNP Paribas Asset Management Sales Channels, clients and prospects. This will be achieved through not only responding to queries related to our products and performing regular sales support tasks, but also by recommending service improvements or automation.
Monitoring, testing and analysis of service provider/KYC department services performance and quality through implementation of KPIs and performance memos – regular follow up meetings to ensure the good application of KYC procedures
Assist all stakeholders in case new KYC/AML rules to be implemented
Ensure that procedures, policies and processes are adhered to so that a high quality service is delivered to our clients in line with regulations in place. Preparation of summaries and analysis on new legislation.
Preparation of quarterly synthesis report to the attention of the competent authorities (and board of directors)
Coordinate queries on behalf of clients and sales with external service providers such as Transfer Agents and internal functions (i.e. Finance, Legal, etc.)
Establish excellent relationships and assist clients, sales channels, service providers etc. with regards to account opening and KYC questions
Act as a key contact person for external service providers, internal stakeholders when it comes to escalations/claims received from clients and CRMs with respect to the required documentation for Client Register opening or revision
The organization of meetings and reporting with and to BNPP AM Management and compliance to report conclusions of the performance analysis and identified compliance regulatory matters
Responsible for identifying areas where the service to clients could be improved and therefore become a competitive advantage for BNPP AM
Coordinate ad hoc client and sales communications in collaboration with relevant internal department
Active contribution and participation in Client Service projects
Education: Bachelor or Master Degree
At least 5 years experience in a similar role in Luxembourg
Experience in customer service/ relationship management/ sales assistance is an advantage
Good communication skills, both verbal and written
Excellent analytical and organisational skills
is able to deeply understand client issues and works with teams to improve the quality of service provided. Responsive when issues arise.
is able to effectively influence and negotiate with multiple stakeholders, keeping them informed and engaged.
is able to make difficult decisions quickly and confidently, and will actively involve others in situations where decisions affect them.
Acts with tenacity, balances costs and benefits. Continuously seeks optimum performance.
Acts in full compliance with applicable laws, rules and regulations, Company policies and code of conduct
Excellent skills in Microsoft Office
Good knowledge of the mutual fund industry in Europe would be considered as an asset
Good knowledge of the regulatory and statutory requirements /regulations in connection with mutual funds
Excellent written and oral skills in English is mandatory
Excellent written and oral skills in French is mandatory
Any other language is considered as an advantage