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ITG Ops - Production Engineering

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Last update 26.02.2024

About BNP Paribas Group:

BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.

About Business line/Function :

BNP Paribas IT teams are providing infrastructure, development and production support services to all applications used worldwide by all business lines. There is a great variety of technologies and infrastructures from legacy systems to cutting edge Cloud technologies.

Within BNP Paribas Group IT, teams are organized in several divisions called “OPS” which are each responsible for a business line.

The current position is to be filled for Payments OPS.

This team is leveraging common tools and frameworks to provide standardized IT services to the business applications.

Job Title:

ITOps/Production Engineer

Date:Aug 2023






Business Line / Function:


Reports to:




(if applicable)



Number of Direct Reports:

Directorship / Registration:


Position Purpose

The ISPL mutualized OPS team is being built to take IT production activities to the next level. Leveraging BNP Paribas Paris teams’ expertise and ISPL IT skills, the goal is to enable applications flawless production.

The mutualized OPS team is meant to provide a set of added value technical services to 4 business lines, contributing to major IT challenges including infrastructure obsolescence management and infrastructure security updates, thus building a secure and stable production environment.

The ITOps/Production Engineer for the mutualized OPS team will be primarily responsible for technical upgrades, actions on applications infrastructure and some security-related actions, including security and obsolescence patching, server decommissioning, access requests management, etc.

The position is primarily oriented towards technical actions; however some coordination activities are also in the scope of the mutualised team to provide an end-to-end service.

To meet these challenges, the mutualized OPS team will be using BNP Paribas procedures and processes defined by Paris teams or jointly defined with ISPL teams.

A strong relationship is also to be built between the mutualised OPS team and dedicated business lines’ teams.

The team’s scope will be expanded in the future beyond the first set of described activities depending on business applications needs and the overall BNP Paribas IT organisation.


Direct Responsibilities

  • Execute requested actions based on defined procedures and processes:
    • Deploy OS & middleware security patches
    • Deploy OS & middleware technical patches
    • Decommission non used servers and middleware
    • Grant accesses based on roles and with prior validation
    • Execute other technical actions
  • Coordinate above actions with other teams, especially Paris OPS & worldwide application development teams.

Contributing Responsibilities

  • Contribute to the knowledge transfer with Paris OPS teams
  • Contribute to the definition of procedures and processes necessary for the team
  • Help build team spirit and integrate into BNP Paribas culture
  • Contribute to the regular activity reporting and KPI calculation
  • Contribute to continuous improvement actions
  • Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope

Technical & Behavioral Competencies

  • Knowledge of ITIL
  • General IT infrastructure knowledge
  • Particular knowledge and experience with RedHat Linux, Windows, AIX, WAS, CFT and MQ Series
  • Experience with system scripting
  • Familiarity with DevOps tooling DevOps (Gitlab, Artifactory, Jenkins, SonarQube, Mattermost, Ansible, …)
  • Familiarity with Autosys
  • Familiarity with database technology is required: Oracle and SQL Server. Capability to execute basic scripts and queries
  • Good written and spoken English
  • Measure and identify areas for improving Quality and overall Delivery
  • Able to communicate efficiently
  • Good Team Player

Specific Qualifications (if required)

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Attention to detail / rigor

Ability to deliver / Results driven

Ability to share / pass on knowledge

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Ability to set up relevant performance indicators

Analytical Ability

Ability to develop others & improve their skills

Choose an item.

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 3 years

Other/Specific Qualifications (if required)



Discover the different professions within BNP Paribas: IT, Tech and Data

BNP Paribas is not just a financial services group. We’re also a tech company. Information systems, data and tools are central to our DNA, and offer a very broad range of career opportunities!

Find out more

Why should I apply?

Basically, why would you want to join BNP Paribas over any other company?


  • What if we told you that working in our Group isn’t quite what you might think? At BNP Paribas, we do a multitude of different jobs that are constantly evolving to meet the expectations of our clients and society as a whole. Whether through everyday tasks or major projects, doing one of our jobs means making a personal commitment to taking sustainable action.

  • Feeling good about your job means bringing your whole self to work and being who you are. It’s also about having the resources you need to achieve a healthy work-life balance. Both of these are major commitments at BNP Paribas.

  • At BNP Paribas, developing your skills is as important to us as it is to you. And the skills you learn with us will help you through the rest of your working life.

Find out more