At Bank of the West, our people are having a positive impact on the world. We’re investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people’s lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.
The International Development Officer is responsible for self-sourcing and acquisition of new international customers (Mass Affluent and High Net worth individuals relocating to the US from France
) for Bank of the West within the San Francisco Bay Area.
This position provides exceptional customer service by taking ownership of the entire onboarding experience; profiling, assessing of the banking and borrowing needs and introduction to the branch network or Wealth Management.
The International Dev. Officer is responsible for establishing himself/herself as the ambassador within the French community for Bank of the West’s International Residents Desk. This require and existing extensive network within the French Ecosystem and the active participation in both internal and external networking events as well as the organization of community events dedicated to the French community.
Essential Job Functions
Self-sourcing and acquisition of new French customers
Leveraging his/her own extensive network in the French community (Chambers of Commerce, Consulates, Lawyers, CPA’s, etc) and proactively reaching out to potential customers and referral sources.
Represents the Bank through active participation in community and industry organizations and events that promote the business interests of Bank of the West (with a major focus on the French community)
Creating cross-referral relationships with centers of influence and service providers dedicated to the French Community.
Assess the client’s needs and recommends the appropriate Bank of the West products and services (Private Banking Services & Wealth Management, Mortgage Banking, Foreign Exchange, etc).
Works proactively with the branches, private client advisors and sales coordinators to ensure exceptional customer service.
Maintains a complete understanding of and competency with products, services and the Bank’s business customer acquisition strategy;
Monitors personal weekly/monthly sales efforts, ensuring sales targets and results are achieved.
Interacts directly with BNPP France business units as needed
Suggests improvements to processes and suggests innovative solutions to problems faced by the French clientele
- Requires advanced knowledge of job area typically obtained through advanced education combined with experience.
- May have practical knowledge of project management.
- Fluent in French required
- Minimum of 2 years experience in Business Development (Self Sourcing) and/or Communication Required
- Bachelor's Degree Business Administration, Finance or related degree- Required
Established access to the French ecosystem within the San Francisco Bay Area.
Deep understanding of the unique financial challenges faced by French clients relocating to the US.
Deep understanding of the cultural differences specific to the French community (as applicable to a relationship with a Financial Institution).
Native level of French and fluency in English Required.
Administrative/Technical Skills/ Other Information
Equal Employment Opportunity Policy
Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.
Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.