Our Telesales team is creative and fun, with a great sense of togetherness. They have achieved a lot in the last few years, and are bringing on more talent so they can continue to play their part in delivering the Company’s vision to become the number one UK Pet Insurer.

We are looking to recruit an Inbound Telesales Agent.

Why work for us?

Cardif Pinnacle is a Top 5 UK Pet insurer with a clear ambition to be the leading Pet healthcare and insurance services partner in the UK.  Over the last two years, through the success of our partnership strategy, which includes Sainsbury’s Bank, PDSA and Post Office, we’ve doubled the size of our business. We have strong growth plans through UK and European partnerships, our own brand EveryPaw, and a clear vision for the development of our customer and partner proposition. 

Not only do we have big ambitions for continued growth and innovation, we also pride ourselves on being a great place to work. 

You should apply if….

You are looking for a thriving career in Sales with a creative, innovative and fast pace business and have the following:

  • Excellent customer service skills & telephone manner
  • Effective communication skills
  • Experience in working towards targets & service levels
  • Basic / good level of computer literacy and GCSE passes A-C or equivalent including Maths & English

It would also be great if you have the following:

  • Finance or Insurance industry experience
  • Contact centre experience
  • Sales / sales through service experience whilst working in a regulated environment
  • Outbound sales experience would be an advantage
  • Basic level of Microsoft Word & Excel
  • NVQ in Customer Service and/or Telesales

Want to know more about the role?..

  • Sell policies for a variety of client companies in compliance with all regulatory requirements.
  • Maximise sales opportunities primarily through inbound channels including cross-selling and up-selling. Some outbound selling maybe required.
  • Ability to confidently objection handle in order to retain customers through knowing your product while quickly building a natural rapport.
  • Answer and handle calls promptly in an enthusiastic, courteous and efficient manner.
  • Manage change effectively by keeping up to date with any changes in regulations, campaigns or products.

Not only is it a great role in a dynamic team but it comes with the following amazing benefits….

  • 24 days holiday per annum, rising to 30 days with service. 
  • You even get your Birthday off!
  • Holiday buy and sell scheme
  • 10% Non-contributory Pension Scheme + 2.5% matched by company
  • 4 x death in service benefit
  • Private medical cover
  • Award winning range of flexible benefits including discounted Gym membership, RAC membership, retail discounts, Art Pass…..and so much more!

Primary Location
Job Type
Standard / Permanent
Education Level
Not indicated
Experience Level
Not Indicated

Discover the different professions within BNP Paribas: Sales and Client relations

Working in Sales and Client Relations at BNP Paribas is all about helping clients on a daily basis, and supporting them at important times in their personal and professional lives.

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Why should I apply?

Basically, why would you want to join BNP Paribas over any other company?


  • What if we told you that working in our Group may not be quite what you think? BNP Paribas business lines and careers are constantly evolving to meet the expectations of our clients and society as a whole.

  • Feeling good about your job means bringing your whole self to work and being who you are. It’s also about having the resources you need to achieve a healthy work-life balance. Both of these are major commitments at BNP Paribas.

  • At BNP Paribas, developing your skills is as important to us as it is to you. And the skills you learn with us will help you through the rest of your working life.

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