The bank for a changing world

We are looking for

HR Career Platform Support & Reporting Specialist

Job type Permanent
Schedule Full time
Job Function Human ressource
Brand BNP Paribas
Level of experience 1 to 2 years
Apply REF: 1907HRM3070A

BNP Paribas is a leading European bank with an international reach. It has a presence in 73 countries, with more than 192,000 employees – including more than 146,000 in Europe and over 4,000 in Portugal alone.

BNP Paribas is present in Portugal since 1985, having been one of the first foreign banks to operate in the country. Today, BNP Paribas has several entities operating directly in this territory, offering a wide range of integrated financial solutions to support its clients and their businesses.

Worldwide, the Group has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking (CIB), which serves two client franchises: corporate clients and institutional investors. The Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realise their projects through solutions spanning financing, investment, savings and protection insurance.

The Reporting & Services Lisbon platform is a key component of the CIB Global Human Resources setup. Our mission is to support the CIB HR activities through administration roles & processes monitoring, permanent and ad hoc reporting with in addition any new processes not already covered by another team. Our main challenge is to set up strong processes with high-end data quality while keeping flexible and open services for the largest set of demanding clients.

About Me is a digital platform for employee development, which will:

·         Enable you to take more ownership of your development at BNP Paribas

·         Allow you to share your skills, expertise and experience with others in the Bank

·         Allow your manager and your HR Contact to know you better

·         Proactively present you suggestions of personalised job & development opportunities

·         Simplify mobility by providing more visibility on potential perspectives within the Group

·         Enable your manager to give you continuous feedback, and jointly define your Personal Development Plan

·         Offer a simpler Annual Appraisal for the year-end campaigns


·         Regulatory reporting - Report on mandatory e-learnings for CIB for the current stakeholders:

o   Manage the reports scheduled bi-monthly to the involved stakeholders

o   Produce ad hoc reports upon request

o   Liaise with Compliance CIB and Learning & Development for all related queries

o   Provide accurate support to internal clients

o   Improve/automate the reporting process

·         Administrate the CIB appraisals & 180° campaigns (About Me):

o   Manage the full set-up of the 2019 appraisal campaign in About Me, acting as project office in the definition of the content and technical setup

o   Administrate the platform

o   Responsible for the setup of communications (incl. mass mailing), documentation & training materials

o   Responsible of the official reporting within a strong control framework

o   Act as the main contact for Group HR representing CIB for About Me

o   Produce dashboards & ad hoc reporting

o   Provide direct support to the different stakeholders: local HR, managers & employees

·         Manage the Job and Activities Directory’s (JAD) data quality and support with Local HR:

o   Act as the CIB JAD Administrator doing the support to locals and global HRs

o   Provide support to Local HR to improve the data quality in the data used

o   Be part of the JAD CIB position tree review

·         Projects:

o   Develop and enhance the current processes & services, proposing improvements to better serve our clients

o   Take over the management of micro processes

o   Setup and follow up of the projects from the specifications up to the go live


·         University Degree

·         Minimum 1-3 years professional experience in:

o   Systems Administration & Support

o   Reporting/Consolidation or process management experience

o   Management of large databases

o   Management of multiple projects with consistent quality and timely delivery

·         Microsoft Office (Excel, Powerpoint etc.) package advanced level

·         Skilled relationship builder - ability to work with different stakeholders

·         Strong Team Spirit

·         Innovation and creativity

·         Results and delivery focus, especially during change, with customer satisfaction in mind

·         Ability to manage priorities

·         Sense of confidentiality

·         Fluent in English (oral and written)

·         Intermediate in French (oral and written)

Please note that only applications submitted in English will be considered.

In case you are selected for this role, further documentation will be requested to support your hiring process.

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
Primary Location: PT-11-LisbonJob Type: Standard / PermanentJob: HUMAN RESOURCESEducation Level: Master Degree or equivalent (> 4 years)Experience Level: At least 2 yearsSchedule: Full-time Behavioural competency: Ability to collaborate / Teamwork, Ability to deliver / Results driven, Attention to detail / rigorTransversal competency: Analytical Ability