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We are looking for

FDS IOC Support agent (H/F) Fixed term contract of 6 months

Apply REF: LUX021131

BNP Paribas Securities Services, a subsidiary of the BNP Paribas group, is one of Europe's leading providers of custody services for securities.

The Luxembourg branch plays a major part in its operations, offering clients high value-added services extending from custody to securities lending, fund administration, performance measurement and ratings, and bond issuance services.

To support its current growth, BNP Paribas Securities Services is looking for a:

FDS IOC Support agent (H/F)


Fixed term contract of 6 months

Your mission:

Support IOC on operational tasks in respect of professional banking secrecy.

  • Manage operational tasks related to cash management (CRE, MTS repairs, fees, trailer fees, treasury incidents, ...)

  • Manage operational tasks related to securities management (OD booking, Short securities, …)

  • Manage post routing.

  • Follow on ISIN creation.

  • Answer IOC requests.

  • Ensure checklist is filled in and complete at the end of the day.

  • Respect strictly the procedures. When it is not possible, make sure management is duly and timely informed.

  • Contribute to the development and enhancements of procedures.

  • Inform your management as per defined and communicated rules in case of incident detection.

Manage requests related to M funds.

  • Ensure that all requests are daily managed.

  • Liaise with legal department to get guidance on M cases.

  • Perform a monthly check on M cases related websites.

Manage on a daily basis all the asset allocation duties.

  • Run daily checks.

  • Process simulation when the client requests it.

  • Launch processes when cash is available.

  • Answer client queries related to asset allocation.

Your profile:


Bachelor or Master Degree in Finance.

Professional experience:

Ideally, you have gained similar experience in the fund industry.

Good knowledge of the mutual fund industry in Europe would be considered as an asset

Behavioural Skills:

Client Focused

is able to deeply understand client issues and works with teams to improve the quality of service provided. Responsive when issues arise.

is able to effectively influence and negotiate with multiple stakeholders, keeping them informed and engaged.

Decision Making

is able to make difficult decisions quickly and confidently, and will actively involve others in situations where decisions affect them.


Acts with tenacity, balances costs and benefits. Continuously seeks optimum performance.

Transversal Skills :

Analytical Ability

Technical Skills :



Acts in full compliance with applicable laws, rules and regulations, Company policies and code of conduct

Language Skills:

Excellent written and oral skills in English is mandatory

Excellent written and oral skills in French is mandatory

Any other language is considered as an advantage

During the finalization of the recruitment process, the preselected candidate will be asked to provide us an extract from his/her criminal record dated less than 3 months (record N°3 for Luxembourg), according to the dispositions of the law from July 23 2016 concerning the criminal record.

Primary Location: LuxembourgJob Type: CDDJob: TRAITEMENT DES OPERATIONSEducation Level: Bachelor / Licence ou équivalent (>= 3 ans)Experience Level: Au moins 2 ansSchedule: Temps plein Behavioural competency: Capacité à décider, Etre orienté client, Etre orienté résultatsTransversal competency: Capacité d'analyse