The bank for a changing world

We are looking for

Division Admininstration Manager- Retail Banking Group

Apply REF: 048183
At Bank of the West, our people are having a positive impact on the world. We’re investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people’s lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.

Job Description Summary

Are you highly motivated administrative manager, detailed oriented and passionate about growing your career? Then we are looking for someone just like YOU to join our team!

In this position you will be responsible for managing and developing an  administrative team, coordinating and executing complex Administrative, Operational and Financial projects and functions for the Mid West Regional Banking Group (RBG).

Duties may include preparing budgets, monitoring/analyzing financial results, monitoring division operational integrity, identifying/implementing change management and process improvement initiatives, creating business and tactical plans, coordinating special events, providing project management support and communicating with field staff, business partners and senior management. Serves as primary liaison to various business partners. Participates in Special Projects.

Essential Job Functions
  • Cultivating a positive and respectful office culture and work environment.
  • Partnering with Division Executive and other leaders to support the company values, working together,developing, innovating and showing we care about our team members and customers.
  • Provide coaching and mentoring to business support team focused on career growth and development.  
  • Strong critical thinking, problem solving, time management, organizational and analytical skills.
  • Agile and flexible with ability to demonstrate openness to new challenges, opportunities, continuous learning, and able to easily adapt and lead others through change.
  • Interpret, and monitor the practices, policies and procedures of the region, ensuring they align with the RBG's goals, priorities and practices.
  • Coordinates budgeting activities for the Mid West RBG. May directly manage divisional finance and budget activities.
  • Oversees all operational and customer service activities for RBG, ensuring high quality of customer service, operational effectiveness, soundness and compliance with all bank and regulatory requirements.
  • Manages division-level programs and projects and ensures their on time and successful implementation.
  • Coordinates community and business functions/groups to ensure a positive image for the Bank.
  • Assists in preparation of short and long range plans.
  • Coordinates real estate and facilities projects for the division.

Additional duties include:

Review time and expenses, deliverables and workflow of business support of administrative team to ensure adequate client support and coverage plans for continuity in services.
Lead business support admin meetings and facilitate topics focused on learning, cross-training, team building, and sharing information and best practices.
Encourage, share and celebrate individual and team recognition, accomplishments and achievements.
Perform other duties assigned.

  • Bachelor's Degree in Business or related field is required.
  • 10+ years experience in administration in retail/consumer banking administration required.

  • Working knowledge of financial services products and services, with a focus on branch based products & services.
  • Strong people services leadership skills with focus on team building, career development and recognition.
  • Professional presence, positive attitude and exceptional client service skills.
  • Ability to build professional and respectful working relationships at all levels internal and/or external to the organization.
  • Agile and flexible with ability to demonstrate openness to new challenges, opportunities, continuous learning, and able to easily adapt and lead others through change.
  • Extensive administrative background with experience working on documents policies, procedures, reviewing for quality assurance and managing administrative projects and strategic initiatives. 
  • Excellent relationship building skills; positively influence others
  • Working knowledge of project management techniques and documentation
  • Complete knowledge of balance sheet and profit and loss and other financial statements
Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.
Primary Location: United States-Nebraska-OmahaJob Type: Full-timeJob: Administrative / Clerical