The bank for a changing world

We are looking for

Deputy of Operations (Back Office)

Apply REF: OPE001202


Direct Responsibilities


KYC Related


  • Follow CIB KYC guideline to perform KYC Due Diligence checking mainly for KYC recertification in due course

  • Comply with Financial Security Control to timely completed GCARS/MOAS input and update, including the clearing and uploading of SUN alerts.

  • Must keep the KYC up-to date in accordance with the relevant KYC policies and procedures.


    Cash Equity

  • Account management: Ensure all trading accounts data accurate and setting up in internal and external systems within agreed timeframes.

  • Account management: Ensure all trading account with proper omar code, and periodically reconcile cross systems for static data and limit setup

  • Ensure the daily trade data and confirmation match internal and external accurate and completed within agreed timeframes.

  • Ensure the daily settlement payment accurate and processes completed internal and external within regulated timeframes.

  • Ensure all relevant documents filed securely.

  • Ensure Error/Correction reporting is proper handle by TWFO, and match with market

  • Ensure Delay settlement is proper handle by TWBO upon the FO request with management and Compliance officer’s approval

  • Ensure trade commission with proper approval


  • Ensure all trade (new loan/extend/return) confirmed with clients and client’s custodian bank properly before trade summit to TWSE

  • Ensure confirmation for all trade is proper send to client and client’s custodian bank

  • Ensure all payment is proper process with TWSE/clients

  • Ensure corporate action informative is proper delivery to client within agreed timeframes.

  • Ensure Entitlement compensation report to TWSE within regulated timeframes.

    Futures/Options Market Marker

  • Ensure trade/position market to market data has proper receive from Taifex/MTS/Clearing Broker

  • Ensure trade/position data match with MTS/Clearing Broker

  • Ensure expiry arrangement is proper done before end of day

  • Ensure Tax payment match with MTS and proper handle on T+1

  • Ensure service fee & clearing fee match with Taifex and clearing broker at month end

  • Ensure monthly domestic/foreign trading volume report to Taifex via Taifex web site before every 10th of month.


  • Ensure operation process complies with internal policies and local regulations.

  • Ensure other regulator operational requirements completed within regulated timeframes.

  • Minimizing operational failure, including but not exclusively, the risk of fraud, by helping to devise, and by implementing, sufficient regular controls.

  • Responsible for ensuring team members comply with regulatory requirements and internal guidelines.

  • Ensuring appropriate escalation to management and/or Permanent Control (or Compliance as appropriate) as soon as an issue is identified.


  • Ensure the related operation systems are running smoothly.

  • Ensure working flow smoothly and efficiently.

  • Other assignments and request from the Dept. Head 


  • Cross Department Support

    1. Assists on commission splitting data analysis and send out the report/information to TWFIN/HK F&C team

    2. Assists on Taiwan Error/Account Correction report and relevant document filing

    3. Assists on market information or regulation update upon requested by client/FO

    4. IMS alert to local COO while P&L hit Euro 15,000

  • Affiliation

  1. Maintain the relationship and communicate with the regulators, custodian and other market players.
  2. Participate related industry meeting to ensure BNP benefits are considered by the industry.

  3. Manage, supervise and train staffs on daily basis.

  4. Conduct internal and external client and senior management communication.

Primary Location: TW-TPE-TaipeiJob Type: Standard / PermanentJob: OPERATION PROCESSINGEducation Level: Bachelor Degree or equivalent (>= 3 years)Experience Level: At least 7 years Behavioural competency: Ability to collaborate / Teamwork, Ability to share / pass on knowledge, Organizational skillsTransversal competency: Ability to understand, explain and support change, Ability to develop and adapt a process , Ability to manage a project