Customer Relationship Executive
Owned by BNP Paribas, one of the world’s top performing banks, we are a global and UK leading player within the vehicle leasing industry. The growth that we’ve achieved in recent years and the number of major industry awards that we’ve won are testament to our innovative products, strong service ethics and most of all, the commitment and skill of our teams. Together, we’re the wheels behind business. Because leasing vehicles is about so much more than just getting from A to B. Joining us, your passion and skill will help make every journey a great one, and we’ll help you steer from strength to strength.
About the role
You will manage all requests and queries, providing solutions and advice within the agreed service levels to ensure first class delivery; Handle all queries within the established best practice and department procedures, referring for assistance when required.
The successful candidate will support and administer departmental tasks as required in a complete, efficient and productive manner, planning and organising own work as required.
Relationships are what makes you tick and you will stop at nothing to ensure your customers are pampered to blushing point.
We are looking for someone with superb customer service and relationship management skills gained in a similar office environment. Good organisational, planning and communication skills and the ability to be adaptable are also a must as your workload will be high and varied.
What's in it for you?
Our employees are really important to us and being owned by a bank we all benefit from some excellent perks. Take a look at these:
Company Pension (the company will add in up to 10% into your pension pot every month if you put in 5%)
Annual bonus (up to £1,000)
25 days holiday (plus bank holidays)
£18,000 -£19,000 basic salary
We are located on Birmingham Business Park, just off the M42 and offer free onsite parking and buses also service the business park.
Here is a recent video that shows life at Arval:- https://youtu.be/dwYJZ1WfGno
If this opportunity sounds like the challenge you are looking for then we would love to hear from you. Apply today to take the next step in your career.
Primary Location: GB-ENG-BirminghamJob Type: Standard / PermanentJob: CUSTOMER RELATIONSHIP MANAGEMENTEducation Level: Not indicatedSchedule: Full-time Behavioural competency: Ability to collaborate / TeamworkTransversal competency: Analytical Ability